Assistant Manager

N.E. Recruitment; Croydon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality recruitment agency is seeking an Assistant Manager for a restaurant in Croydon. This hands-on role involves supervising the team, ensuring excellent customer service, and managing the day-to-day operations. The successful candidate will have supervisory experience and strong knowledge of food and beverages. Offering a competitive salary from £35,000 per annum plus service charge, the position requires availability from Wednesday to Sunday. Candidates must be eligible to work in the UK.

Qualifications

• Experience in a supervisory or managerial role in hospitality.
• Strong wine knowledge is desirable.
• Eligibility to live and work in the UK.

Responsibilities

• Supervise, train, and lead the team for smooth service delivery.
• Ensure restaurant areas are prepared and reset for service.
• Meet and greet guests to ensure satisfaction.
• Promote food and beverage sales effectively.

Skills

Supervisory experience

Customer service

Team motivation

Food and beverage knowledge

Job description

Assistant Manager required for a Restaurant located in the outer New Addington / Croydon area.

As Assistant Manager, you will be responsible for the day-to-day supervision within this restaurant operation which also has a function room. Our client is looking for a good all-round background to include previous supervisory / managerial experience of bar / restaurant / wedding and other function service operations, and you will require a hands‑on approach, being on the floor engaging with your guests ensuring maximum customer satisfaction.

As Assistant Manager, this role would require that you are on duty for lunch and dinner service times leading your team from the front. A hands‑on role which will involve training and motivating your food and beverage team.

All financial management and administration functions for this restaurant, will be undertaken by the owners / Directors allowing you to be at the forefront of the business on the floor.

Responsibilities

• That you supervise, train, motivate, develop and lead your team to ensure the smooth delivery of service to maintain standards
• Ensure the restaurant / food and beverage areas are ready for service and resetting for next service
• Taking restaurant and function bookings
• Meeting and greeting guests
• Ensuring the service of food and beverages is in a smooth and timely manner and in accordance to standards set
• Ensuring guest satisfaction
• Promote / increase food and beverage sales
• Good wine knowledge desirable
• Ensure the work area is clean and tidy
• Manage the service – lunch and dinner service (unless a function on requiring you to be working at a specific time)
• Provide excellent communication skills with a passion for guest service
• Hands on role, on the floor
• Ensure guest billing and payments
• Compliance with government guidelines and statutory regulations

The salary for this opportunity of Assistant Manager is given as competitive, from £35,000 upwards / per annum / plus a share of the service charge. Transport will be needed due to location in the local area and also shift work. This property plans to be closed on a Monday and Tuesday, therefore your work schedule will be Wednesday to Sunday inclusive, unless a function is booked for the other days.

Please send an up-to-date copy of your Curriculum Vitae.

Candidates must be eligible to live and work in the UK