Assistant Manager

Mecca; Crewe; On-site; GBP 32,000; Full time

Job summary

A well-known entertainment venue in Crewe is seeking an Assistant Manager to lead a team and deliver outstanding customer experiences. You'll work closely with the General Manager to ensure high standards and a welcoming environment. Ideal candidates will have a passion for customer service and proven leadership skills. The role offers a competitive salary and great employee perks.

Benefits

Competitive Salary

Paid breaks

Employee Rewards platform

50% discount on food and soft drinks

Pension and Life Assurance

Company Sick Pay Scheme

Employee Assistance Programme

Funded Apprenticeships and training

Uniform provided

Qualifications

• Proven ability to lead and inspire a team to deliver great results.
• Commercial awareness and customer service excellence.
• Passion for creating outstanding customer experiences.

Responsibilities

• Lead and inspire your team to deliver exceptional customer experiences.
• Champion high standards to ensure every guest feels welcomed.
• Manage day-to-day operations and coach team members.

Skills

Team leadership

Customer service excellence

Commercial awareness

Motivational skills

Job description

Job Description

• Competitive Salary - £31,930
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued. This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day‑to‑day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

• Proven ability to lead and inspire a team to deliver great results
• Commercial awareness and customer service excellence
• Passion for creating outstanding customer experiences