Assistant Manager

Coach & Horses Soho; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular pub in London is seeking an energetic Assistant Manager to lead a team and ensure excellent customer service. This full-time role involves managing shifts, fostering an inclusive culture, and supporting the management team. Experience in hospitality or retail is required. Competitive salary, tips shared, and various discounts are available. Join a dynamic team and grow your career in the hospitality industry.

Benefits

Competitive salary or hourly pay rate

A share of tips in addition to pay

Early wage withdrawal scheme

25% discount on food and drink

Company pension plan

Flexible working hours

Qualifications

• Experience of leading a team in a fast-paced customer focused environment.
• Managerial experience in hospitality or retail.

Responsibilities

• Cover duty manager shifts and support the management team.
• Lead and develop the team for excellent customer service.

Skills

Restaurant Experience

Hospitality Experience

Assistant Manager Experience

Leadership Experience

Supervising Experience

Job description

Shepherd Neame is on the lookout for an Assistant Manager with bundles of energy and enthusiasm to join our team. If you have experience of leading a team in a fast‑paced customer focused environment and you are looking to carve out your career in the hospitality industry, this may just be the job for you.

Located in the heart of London’s Theatreland on the corner of Old Compton Street and Charing Cross Road, the Coach and Horses is a busy pub and the perfect choice for pre‑theatre drinks or to take a break while exploring the capital’s cultural attractions.

As an ambassador for our brand this role will see you covering duty manager shifts, supporting the management team with the creation of an inclusive culture within the business and leading and developing the team to ensure that they offer excellent customer service at every opportunity.

WHATS IN IT FOR YOU

• Competitive salary or hourly pay rate
• A share of tips in addition to your pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100s of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old‑fashioned. We are an authentic independent business yet flexible and agile and that has enabled us to survive and thrive based on the following Sheps Skills.

Sheps Skills

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE

Britain’s oldest brewer Shepherd Neame has been based in the market town of Faversham Kent for over 300 years. An independent family business we boast an award‑winning visitor centre and more than 300 pubs and hotels throughout London and the South East from the historic heart of the City to the Kent coastline. We employ around 1500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity equality and inclusion matter to Shepherd Neame. If you think you would be suited to this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Required Experience :

Manager

Key Skills

• Restaurant Experience
• Fashion Retail
• Hospitality Experience
• Assistant Manager Experience
• Basic Math
• Management Experience
• Math
• Business Management
• Leadership Experience
• Supervising Experience
• Restaurant Management
• Retail Management

Employment Type : Full‑Time

Experience : years

Vacancy : 1