Assistant Manager

Hand in Hand; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A welcoming pub in London is seeking an experienced Assistant Manager to foster a positive environment for both staff and guests. You will lead the team, ensure exceptional guest experiences, and manage daily operations. The ideal candidate has strong hospitality and leadership skills, with prior experience in management. This role offers flexible working hours and opportunities for professional development.

Benefits

Flexible working hours

20% discount in all Young's Pubs

Free Meals

28 Days holiday per year

Company Pension Scheme

Qualifications

• Experience as an Assistant Manager in a hospitality setting.
• Strong leadership and management skills.
• Ability to foster a positive team environment.

Responsibilities

• Lead and develop the service team.
• Ensure exceptional guest experiences.
• Manage operations and solve problems proactively.

Skills

Restaurant Experience

Hospitality Experience

Assistant Manager Experience

Management Experience

Leadership Experience

Supervising Experience

Restaurant Management

Retail Management

Job description

Assistant Manager 32k plus tronc

We have an amazing opportunity for an Assistant Manager who doesn’t just serve food—they craft experiences. If you’re the sort of person who gets a genuine thrill from turning a regular Tuesday into someone’s favourite memory then we should probably talk.

We’re looking for someone who sees potential everywhere: in that shy new server who just needs encouragement, in the regular customer who’s having a rough day in the quiet corner table that could use a bit more atmosphere. You understand that exceptional pubs aren’t built on good intentions alone—they require someone with the drive to turn vision into reality.

This isn’t about following a manual or ticking boxes. We need someone who can think on their feet, solve problems before they become problems and genuinely care about both the team they’re leading and the guests they’re serving. Someone who understands that genuine hospitality is built one interaction at a time.

The Hand in Hand Experience

At The Hand in Hand we understand that exceptional hospitality begins with how we treat our own. You’ll join a family where your wellbeing, growth and success are genuinely prioritised. We believe our team is the true foundation of everything we achieve, which is why we invest in support you and celebrate your contributions every step of the way.

We don’t see this merely as a job opportunity; it’s an invitation to become custodian of a treasured community hub. Our guests—ranging from dog-walkers to discerning diners to local legends—return time and again for our sincere hospitality, exceptional real ales and generous plates of honest delicious fare.

And it’s not just the day-to-day. We’ll be plotting our next ale festival, organising community fundraisers or perfecting our legendary Man vs Santa Mince Pie Eating Contest. Not to mention our regular Meet the Brewer nights that somehow always end up far more entertaining than expected. If you like the idea of working in a fast-paced, busy pub that has community at its core then apply now!

Your Journey Awaits

Our landlord Andrew drives his business with unrivalled passion and has seen many managers come through his doors, many of whom have become successful GMs, Ops Managers & Directors.

Expect comprehensive development plans as well as access to all sorts of courses and development opportunities as well as fully funded apprenticeships—all that to ensure you can get the best out of yourself at your own pace.

Benefits

• Flexible working hours
• Access to our Career Pathway and development towards becoming a GM—most of our GM appointments are internal
• Access to our fully funded apprenticeships and training & development courses. Not planning to become a GM? Many of our HO positions have been filled by talented people from our pubs
• 20% discount in all Young’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

Ready to write your next chapter in hospitality excellence? We’re waiting to meet you.

Required Experience

Manager

Key Skills

Restaurant Experience, Fashion Retail, Hospitality Experience, Assistant Manager Experience, Basic Math, Management Experience, Math, Business Management, Leadership Experience, Supervising Experience, Restaurant Management, Retail Management

Employment Type

Full‑Time

Experience

years

Vacancy

1