Assistant Manager

Sodexo Ltd; City of Edinburgh; Vor Ort; GBP 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Mental health support

Employee assistance programme

Wellbeing app access

Discount scheme

Salary insights

Retirement plan

Death in service

Learning & development

Cycle to work

Volunteer opportunities

Flexible work environment

Competitive pay

Uniform provided

Zusammenfassung

Sodexo Ltd in Edinburgh seeks an experienced Assistant Manager to support daily service operations at Ferryfield House. You will lead teams, oversee compliance, and deputise for the Manager when needed, while delivering high-quality hospitality services in a fast-paced environment.

You will manage staff, schedules and payroll administration, monitor budgets and costs, and build strong client relationships. A hands-on, proactive approach is essential.

Qualifikationen

• Experience in supervising or managing within hospitality, catering, facilities management or similar.
• Strong leadership and staff development abilities.
• Excellent communication and relationship-building skills.

Aufgaben

• Support day-to-day service operations and ensure high standards.
• Assist with rota planning, holidays and sickness cover.
• Lead, coach and support teams to deliver great service.
• Ensure compliance with Health & Safety, Food Safety and COSHH policies.
• Assist with recruitment, onboarding and payroll administration.
• Monitor budgets, labour costs, stock and expenditure.
• Build relationships with clients and stakeholders; attend meetings.

Kenntnisse

People leadership

Staff scheduling

Customer focus

Communication

Problem solving

Jobbeschreibung

• 37.5 hours a week, Any 5 days out of 7, 8.00-16.00 Monday to Friday & Occasional Weekends
• Free Parking / Sodexo Benefits

Job Introduction

Are you an experienced supervisor or assistant manager looking for your next challenge in a rewarding environment? We are seeking a proactive and people-focused Assistant Manager to support the day-to-day operation of our services at Ferryfield House in Edinburgh.

Working closely with the Hotel Services Manager, you will play a key role in ensuring high-quality service delivery, leading and developing teams, maintaining compliance standards, and supporting the smooth running of the service. This is a varied and hands-on position that combines operational management, people leadership, administration, and customer service, with opportunities to deputise for the Manager and contribute to the continuous improvement of the service.

What You’ll Do:

• Support the day-to-day running of the service, ensuring high standards are maintained and contractual service levels are consistently achieved.
• Assist with staff scheduling, rota planning, holiday management and sickness cover to ensure effective service delivery.
• Lead, motivate and supervise teams, providing training, coaching and performance support.
• Ensure compliance with Health & Safety, Food Safety, COSHH, HACCP and company policies at all times.
• Support recruitment activities, onboarding, payroll administration and the maintenance of personnel records.
• Monitor budgets, labour costs, stock control and expenditure, helping to deliver cost-effective services.
• Build positive relationships with clients and stakeholders, attending meetings and preparing reports as required.
• Act as deputy to the Manager, taking responsibility for the service and wider building operations during periods of absence.

What You Bring:

• Previous experience in a supervisory or management role within hospitality, catering, facilities management, hotel services, healthcare, or a similar customer-focused environment.
• Strong leadership skills with the ability to motivate, develop and support teams to deliver excellent service.
• Excellent communication and interpersonal skills, with the confidence to build positive relationships with colleagues, residents, clients and stakeholders.
• Good organisational and administrative skills, with the ability to manage multiple priorities in a fast-paced environment.
• Experience of staff scheduling, rota management, absence management and workforce planning.
• A good understanding of Health & Safety, Food Safety, COSHH and compliance requirements, with a commitment to maintaining high standards.
• Commercial awareness and experience monitoring budgets, labour costs, stock control and service performance.
• A proactive, flexible and hands-on approach, with the ability to solve problems, make decisions and step up to lead the service when required.

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater. You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo Disability, Ability network, So Together, Generations and Origins.