Assistant Manager

Halfords; Christchurch; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading automotive service provider is seeking an Assistant Manager in Christchurch, England. In this role, you will assist the Centre Manager by managing operations and working directly with technicians. The ideal candidate will possess strong communication skills and a valid driving license, with the opportunity for career progression and a competitive compensation package including a bonus scheme.

Benefits

Maximum salary of £31,997

Average bonus of £7,100

5.6 weeks’ annual leave

Discounts on garage bills and Halfords products

GP Access throughout the year

Pension Scheme and Life Assurance

Qualifications

• Experience in delivering high customer satisfaction.
• Ability to coach and train colleagues effectively.
• Technical or mechanical ability is preferred.
• Experience with compliance standards.
• Excellent verbal and written communication skills.
• Proficient in IT with willingness to learn new systems.
• Good time management skills.
• A valid driving license is required.

Responsibilities

• Assist the Centre Manager with daily operations.
• Drive profitability and customer journey focus.
• Work alongside technicians in the workshop.

Skills

High customer satisfaction

Coaching and training

Technical mechanical ability

Health and Safety compliance

Excellent communication skills

IT proficiency

Time management

Valid driving license

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands‑on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Compensation & Benefits (per annum)

• Maximum amount £31,997 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week (This centre is closed on Sundays)
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

Skills and Experience

Experience / Ability to deliver high customer satisfaction and experience through effective management

Experience / Ability to deliver coaching / training to colleagues

Technical / Mechanical ability or experience

Experience of meeting compliance standards across Health and Safety

Excellent communication skills, verbally and written

IT Proficient, with the willingness to learn in‑house systems

Good time management

A current valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.