Assistant Manager

SmartBase UK; Christchurch; On-site; GBP 21,000 - 25,000; Full time

Job summary

A modern business centre in Christchurch is seeking an Assistant Manager to help ensure smooth daily operations. The ideal candidate will involve themselves in diverse tasks, from managing supplies to providing exceptional customer service. This entry-level role provides extensive training; prior marketing or social media experience is a plus. Enjoy a friendly environment with no weekends or bank holidays.

Benefits

Free access to on-site gym

Supportive working environment

Full training and development opportunities

Qualifications

• Strong relationship-building abilities are essential.
• Experience in front-of-house and facilities coordination preferred.
• Administrative support skills are necessary.

Responsibilities

• Set up meeting rooms and manage supplies.
• Handle enquiries and coordinate deliveries.
• Support events and help with guest services.
• Give tours to prospective clients.
• Prepare refreshments for meetings and update social media channels.

Skills

Hands-on

Customer-focused

Relationship-building

Front-of-house experience

Facilities coordination

Administrative support

Marketing assistance

Job description

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Website:www.smart-base.co.uk

About Us

SmartBase is a state-of-the-art Business Centre based on Aviation Park West at Bournemouth Airport, providing modern, flexible workspace solutions for a diverse range of resident businesses. Since opening in June 2022, we’ve successfully filled our private offices and expanded our offering to include a large coworking lounge, multiple meeting rooms, and a versatile event space.

We\'re looking for an Assistant Manager who will play a vital and dynamic role in the smooth daily operation of our serviced office centre. Acting as the face of the business, you will be the first point of contact for clients, visitors, and coworkers, ensuring every guest receives a warm, professional welcome and that the centre always operates to the highest standard.

You’ll be responsible for keeping the building running efficiently day-to-day, from setting up meeting rooms and managing supplies to handling enquiries, coordinating deliveries, and supporting events. No two days are ever the same; one moment you may be giving a tour to a prospective client, and the next you could be preparing refreshments for a meeting or updating our social media channels.

This is a very hands-on role that requires someone who enjoys being actively involved in the day-to-day running of the building. Equally important is your ability to build strong relationships with clients and coworkers. You’ll get to know the businesses operating within the centre and be able to provide a level of personal service that makes them feel valued and supported.

You\'ll work closely with the Centre Manager and wider team to deliver an exceptional service. The role combines front-of-house duties, facilities coordination, administrative support, and marketing assistance. Marketing/ Social Media experience is preferred but not essential - training will be provided.

Up to £25,000 DOE

What We Offer

• A friendly, supportive working environment with a strong community feel
• Free access to our on-site gym
• Monday to Friday working hours — no weekends!
• Closed on Bank Holidays
• Full training and development opportunities in marketing and social media
• The opportunity to grow within a fast-developing and forward-thinking business

Responsibilities

• Set up meeting rooms and manage supplies
• Handle enquiries and coordinate deliveries
• Support events and help with guest services
• Give tours to prospective clients
• Prepare refreshments for meetings and update social media channels

Qualifications / Skills

• Hands-on, customer-focused with strong relationship-building abilities
• Front-of-house and facilities coordination experience
• Administrative support skills
• Marketing assistance; marketing/social media experience is preferred but not essential (training provided)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Project Management and Information Technology

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