Assistant Manager

Frasers Group; Chester; On-site; GBP 33,000; Full time

Job summary

A leading luxury retailer in Chester seeks an experienced Assistant Store Manager to drive sales and manage the team in a dynamic retail environment. The role demands strong leadership and a track record in retail, offering a competitive salary and opportunities for growth. The person will be responsible for ensuring exceptional customer service and meeting sales targets, along with other managerial duties.

Benefits

Weekly/Monthly & Quarterly Commercial Bonuses

Commission-led bonuses

28 Days Holiday

50% In-store Uniform Discount

Discounted Gym membership

20% Discount across all Frasers Group brands

Qualifications

• Experience leading a large team in retail is essential.
• Previous experience in luxury fashion retail is needed.
• Strong leadership and motivational skills are required.

Responsibilities

• Maximise turnover to exceed targets and improve performance.
• Manage team performance to ensure sales targets are met.
• Ensure exceptional customer service is delivered at all times.

Skills

Leading a large team in a fast-paced retail environment

Retail experience in luxury/premium fashion

Exceptional people management

Communication skills

Analytical skills

Brand awareness

Knowledge of the local area

Job description

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Company Description

FLANNELS is one of the UK's leading luxury retailers, specialising in contemporary men's, women's and kids designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island, and Moncler, and our rapid growth has seen us open stores in many of the UK's major cities from Liverpool, and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season's most inspiring and sought-after collections.

To continue our growth and expansion, we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in our Chester Store.

Job Description

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance


• Manage and motivate the performance of the team to ensure sales targets are met and exceeded


• Be a strong presence on the shop floor to drive sales both personally and through the team


• Ensure exceptional customer service is delivered at all times


• Ensure all members of the team have the tools and knowledge to deliver the key business objectives


• Manage the presentation and merchandising of seasonal stock in line with Head Office directives


• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors


• Ensuring all paperwork, policies and procedures are carried out efficiently and accurately


• Drive and deliver KPI's


• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Skills and knowledge:

• Experience leading a large team in a fast paced retail environment is essential


• Previous retail experience within the luxury/premium fashion retail sector


• You will be an exceptional people manager, with strong leadership and motivational skills


• Excellent communication, planning and organisational skills


• Excellent analytical skills, the ability to interpret financial and sales data


• A high level of brand awareness and product knowledge


• An awareness of the local area

Personal qualities

• High level of personal energy to drive projects to completion


• Confident and assertive


• Positive and enthusiastic with a can do attitude


• Passion for fashion retail


• Professional manner


• Trend aware, fashion conscious and well presented at all times

Please note: This is a full time, permanent role 45h per week 5 days over 7. The role will include a variety of shifts including daytime, evening and weekend work.

Additional Information

• Basic rate salary £32,661 per annum


• Fantastic progression and development opportunities


• Weekly/Monthly & Quarterly Commercial Bonuses


• Stocktake Bonuses


• Commission-led bonuses across a wide range of products


• Monthly Group Rewards and Recognition


• Long Service awards


• We offer a wide range of Development Courses with National Qualifications


• 28 Days Holiday


• 50% In-store Uniform Discount


• Discounted Gym membership


• Group Wide 20% Discount across all Frasers Group brands