Assistant Manager

Crew Clothing Cheltenham; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail clothing company in Cheltenham is looking for a full-time Assistant Manager to assist in driving sales and enhancing customer experience. The ideal candidate will have a strong focus on customer service, good communication skills, and experience in the retail industry. This role offers competitive salary and benefits such as uniform contribution, pension plan, and professional development opportunities.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Strong customer service skills are essential for assisting customers.
• Good communication is crucial for team collaboration and customer interaction.
• Experience in the retail industry is required to succeed in this role.

Responsibilities

• Assist the manager in driving sales and KPI improvement.
• Recruit, retain, and develop the store team.
• Maintain visual merchandising standards to enhance customer experience.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

Overview

Assistant Manager - Assistant Manager - Full Time (37.5 hours per week)

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role

To assist the manager in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Compensation: Competitive salary