Assistant Manager

SmartRecruiters, Inc.; Callander; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Bonus

Career development

Team discounts 33% on brands

Employee assistance program

Maternity/paternity policies

Wagestream access to wages

Retail discounts up to 30%

Refer a friend bonus up to £1,500

Job summary

Greene King is seeking an Assistant Manager for a busy pub in Scotland. You will lead by example, ensuring customers and teams have a great experience from opening to close.

You will train and develop staff, uphold brand standards, and ensure safety and quality on every shift. A strong focus on leadership, communication and delivering memorable experiences is essential.

Qualifications

• Experience leading a team in a fast-paced hospitality setting.
• Strong communication and customer service mindset to create great experiences.
• Proven ability to train and develop team members.
• Ability to uphold brand standards and safety protocols.
• Excellent command of spoken and written English.

Responsibilities

• Support the General Manager in daily operations and cover in their absence.
• Lead the team to deliver exceptional guest experiences and maintain service standards.
• Act as a role model, assisting with staff training and development.
• Champion brand standards and ensure customer and team safety at all times.

Skills

Leadership

Communication

Customer service

Team motivation

English proficiency

Adaptability

Attention to detail

Job description

• Salary for Advertising: £32,000 - £36,000 + Bonus

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.