Assistant Manager

Pets Corner UK; Burgess Hill; On-site; GBP 25,000 - 30,000; Full time

Job summary

A family-run pet store chain in the UK is seeking an Assistant Manager to deliver exceptional customer service and lead a dedicated team. Responsibilities include maintaining store standards, managing inventory, and driving sales performance. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to motivate others. This role offers competitive benefits, including staff discounts and continuous training opportunities. Join us today and make a difference in the pet care industry.

Benefits

35% staff discount on accessories

25% discount on food

20% discount in Dogwood Salons

Continuous training and development

Bonus scheme

Provided uniforms

Qualifications

• Genuine interest in Pets Corner vision and products.
• Strong focus on team leadership and motivation.
• Excellent communication and customer service skills.

Responsibilities

• Deliver exceptional customer service.
• Lead and train team members.
• Maintain inventory and store presentation.

Skills

Customer service

Team leadership

Communication

Sales maximization

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of an Assistant Manager

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of an Assistant Manager

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming an Assistant Manager with Pets Corner

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.