Assistant Manager

Sweaty Betty; Braintree; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Clothing allowance

Uniform allowance

Training & development

Bonuses

Staff discount

25 days holiday

Refer a Friend

Season Ticket Loan

Health plan

Brand discount

Family leave

Pension

Job summary

Sweaty Betty in the United Kingdom is seeking a dynamic retail colleague to deliver outstanding customer service, drive sales, and uphold the brand standards. You will train and motivate the team, manage stock, and execute visual merchandising while creating an inclusive, energetic store environment.

A flexible schedule including mornings, evenings, weekends and holidays is required. The role offers training and development, a clothing allowance, store discounts, and opportunities to grow within

Qualifications

• Customer-facing experience in fast-paced environments.
• Leadership or supervisory experience preferred.
• Flexible schedule including mornings, evenings, weekends and holidays.
• Self-starter with drive to meet store targets.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Be a role model and motivate team to live brand values.
• Deliver outstanding service to customers and demonstrate role model behaviours.
• Assist in driving sales, commerciality and maintaining standards.
• Communicate effectively on floor and behind the scenes; build relationships across the business.
• Partner with Store Manager on innovative marketing ideas.
• Own stock management and execute visual merchandising guidelines; contribute to store KPIs.
• Educate team as product expert and advise customers.
• Foster an inclusive, productive environment; promote teamwork and accountability.
• Support store management in opening/closing, cash handling, stock control, merchandising, and cleanliness.
• Create amazing customer experiences through authentic service.
• Comply with health and safety and company policies.

Skills

Customer service

Leadership

Flexibility

Teamwork

Adaptability

Sales

Job description

• Be a role model - You'll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
• Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
• Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
• Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
• As the product expert and knowledgeable trainer, you will educate your team and advise customers.
• Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Maintain compliance with company policies including health and safety regulations.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
  Previous experience working in a fast-paced, customer-facing environment
• Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential.
• Flexible and adaptable, you are comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles
• Self-starter and ambitious - you are motivated to achieve and exceed store targets for your team and your store
• Ability to work under pressure and manage multiple tasks at once

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company's AAP/EEO goals and policies
• High School diploma or equivalent

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way.

• Generous clothing allowance
• Seasonal allowance for SB uniform
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if working part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
• Wolverine Worldwide discount
• Enhanced Family Leave policy
• People Pension

Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.