Assistant Manager

McDonald’s; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-food establishment in Bradford is seeking an Assistant Manager to lead operations and support a team in delivering exceptional customer experiences. Responsibilities include coaching shift managers, managing performance metrics, and ensuring operational excellence. The ideal candidate has management experience in fast-paced settings and is passionate about team development. This role offers various benefits, including generous holiday allowance, meal discounts, and career advancement opportunities.

Benefits

Up to 6 weeks paid holiday

Apprenticeship pathways

Meal allowance

Pension scheme

Fast-track career progression

Extra pay for overnight shift

Qualifications

• 1+ years in management in QSR role or fast-paced hospitality/retail.
• Availability for full-time and flexible across all shifts.
• Strong communication and leadership skills.

Responsibilities

• Support performance against KPIs (sales, profit, customer satisfaction).
• Lead and motivate a diverse team during peak times.
• Champion regular 1-2-1s and coaching sessions.

Skills

Management experience

Strong communication

Leadership skills

Customer service orientation

Flexibility

Job description

As an Assistant Manager, you'll be right at the heart of operations – coaching, motivating, and supporting shift managers and crew to deliver a top‑tier customer experience every single day. You'll lead with confidence, own key performance metrics, and help build a workplace culture that empowers others to thrive.

Responsibilities

• Support performance against KPIs (sales, profit, customer satisfaction)
• Use reports to drive action plans
• Help manage stock, labour costs, and rotas
• Understand and influence monthly P&L

People & Operations

• Lead and motivate a diverse team
• Deliver exceptional shift operations
• Coach and develop team members and shift managers
• Be hands‑on during peak times

Training & Development

• Champion regular 1-2-1s and coaching sessions
• Lead from the front on training and values
• Grow confident, capable team leaders and support overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.

Qualifications

• 1+ years in management in QSR role or fast‑paced hospitality/retail
• Availability – Full‑Time required and must be fully flexible across weekdays, weekends, early mornings, and late evenings
• Strong communication and leadership skills
• Passion for developing others
• A high level of integrity and commitment
• Alignment with McDonald’s values: Serve, Inclusion, Integrity, Community, Family

Benefits

• Up to 6 weeks paid holiday
• Apprenticeship pathways (Level 2 to Level 6 – including Chartered Manager Degree Apprenticeship)
• Meal allowance + employee discounts (top retail & online brands)
• Pension scheme
• Fast‑track career progression
• Premium Shift options
• Extra pay for overnight shift (midnight to 5am)