Assistant Manager

Halfords; Bognor Regis; On-site; GBP 34,000; Full time

Job summary

A leading automotive service provider in Bognor Regis is seeking an Assistant Manager to work alongside the Centre Manager. The role emphasizes driving profitability and enhancing customer experience. Ideal candidates will have previous hands-on experience as a mechanic, excellent communication skills, and a valid driving licence. This position offers a competitive salary and numerous benefits, including personal and professional development opportunities.

Benefits

5.6 weeks' annual leave

Discounts on garage bills and Halfords products

Financial planning support

Pension Scheme & Life Assurance

Career progression opportunities

Qualifications

• Experience delivering high customer satisfaction.
• Proven ability to coach and train colleagues.
• Understanding of Health and Safety standards.

Responsibilities

• Assist Centre Manager in daily sales and customer service.
• Work alongside technicians in the workshop.
• Drive profitability with a focus on the customer journey.

Skills

Customer satisfaction management

Coaching and training

Health and Safety compliance

Excellent communication skills

IT proficiency

Current valid driving licence

Job description

Overview

As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customers journey. Ideally you will have had previous hands‑on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

Qualifications & Experience

• Experience delivering high customer satisfaction and experience through effective management
• Experience coaching/training in the moment to colleagues
• Experience meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT proficient, with the willingness to learn in‑house systems
• A current valid driving licence

We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Opportunity

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don't delay – apply today!

• Maximum amount £33,100 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C's Apply.

Benefits

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.