Assistant Manager

Prezzo Italian; Banstead; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

50% off at Prezzo Italian

25% off at Brava restaurants

Share 25% off with up to 5 friends and

Free Tastecard and Hospitality Rewards

Electric car scheme after one year's.

Job summary

Prezzo Italian is seeking an Assistant Manager to work closely with the General Manager, leading shifts on the floor and developing the team to deliver exceptional hospitality. You will ensure standards are met, mentor staff, and contribute to the restaurant's success while maintaining the guest experience that keeps guests coming back.

Joining at a time of exciting growth, you will learn what it takes to run a Prezzo Italian, with support from the GM and central office as the brand refresh

Qualifications

• Experience leading shifts in guest-focused hospitality.
• Understanding of sales drivers and cost management.
• People-first leadership with coaching in the moment.

Responsibilities

• Lead shifts from the front and set the pace for hospitality.
• Build a connected team that delivers memorable guest experiences.
• Recruit, train and develop staff, manage rotas balancing demand and cost.
• Support the GM with local and brand standards.

Skills

Shift leadership

Commercial awareness

People management

Hospitality excellence

Job description

Assistant Manager, Prezzo Italian

The best General Managers oftomorrow are the Assistant Managers we develop today.

You can't miss Prezzo Italianright now. Our refurbished restaurants look stunning, with more on the way, andthe food has never been better. Guests are noticing and the momentum is real.Now we need Assistant Managers who are ready to lead alongside their GM andgrow into true restaurateurs.

Who we are

Brava Hospitality Group is thehome of great restaurant brands. We're the group behind Prezzo Italian, intowns and cities right across the UK, and a collection of much-loved centralLondon restaurants: Jamie's Italian, Riding House Café, Nessa, Yasmin, MortimerHouse Kitchen and, most recently, Bolo by Gennaro. And we're growing thefootprint of every one of our brands. We're restaurant people at heart, and webelieve every guest deserves brilliant food and exceptional hospitality fromteams who love what they do.

Prezzo Italian has been bringingthe Italian classics to towns and cities across the UK since 2000. For our 25thbirthday we gave it a fresh start: a brand-new look, beautifully redesignedrestaurants, and a menu built around the dishes people love, made fresh andcooked properly. Prezzo Italian is the home of the Italian classics.

We're a business on the way up,and the people who join us now will shape where it goes next.

The role

As an Assistant Manager at PrezzoItalian, you're your General Manager's right hand. You run shifts withconfidence, lead the team on the floor, and step up to run the restaurant whenyour GM isn't there.

At Prezzo Italian, it all comesdown to two things: the impression we make and the connections we build. Everyguest should leave feeling genuinely looked after, not just served. That startswith how we treat each other. Teams who look out for one another, have funtogether and take pride in what they do create the moments guests remember andcome back for. As Assistant Manager, you help set that tone on every shift.

You'll be joining at the momentthe hard work starts paying off. The food is right, and with every restaurantin our estate set to be refreshed over the next 18 months, there's plenty moreto come. This is the place to learn what it takes to run a restaurant, with aGM and a support office invested in getting you there.

What a great first year lookslike: shifts that run smoothly whoever is on, a team that trusts you, guestswho come back by name, and a GM who knows you're ready for your own restaurant.

What you'll be responsible for

Leading your team

• Lead shifts from the front, setting the pace and thestandard for exceptional hospitality.
• Build a team that genuinely connects, with each otherand with every guest, and makes a lasting impression every time.
• Help recruit, train and develop the team, identifyingand nurturing top talent.
• Support your GM with rotas that balance guest demand,labour cost and your team's wellbeing.

Delighting guests

• Be a visible presence on the floor, making sure everyguest's first and last impression is one they remember.
• Make sure the Italian classics go out exactly as theyshould, every shift, every plate.
• Turn first-time visitors into regulars and Club Prezzomembers.
• Handle feedback with grace and use it to get better.

Running a successful business

• Help your GM drive sales, manage costs and protectmargin.
• Bring ideas for local specials, community partnershipsand local marketing.
• Use KPIs to spot what's working and what needsattention.
• Run the restaurant in your GM's absence, owning everydecision on the day.

Keeping standards high

• Lead on food safety, health and safety, licensing andPeople compliance on every shift.
• Keep the restaurant looking and feeling the way ourguests now expect.
• Manage stock, cash and security with care.

What we're looking for

Are you a Prezzo person? You'rewarm, genuine and generous with your time. You love great food and you lovepeople even more. You make every guest feel welcome from the moment they walkin, you lift the team around you, and you take pride in getting the littlethings right. You bring energy, a sense of fun, and the confidence to make thecall.

You're an Assistant Manageralready, or a strong Duty Manager or supervisor who is ready for the next step.

• Experience leading shifts in busy, guest-focusedhospitality.
• Commercial awareness. You understand what drives salesand costs, and you want to learn more.
• A people-first approach. You coach in the moment andbring out the best in others.
• Pride in food and exceptional hospitality. You noticethe details, and you care when something isn't right.
• Ambition. You want to run your own restaurant one day,and you're ready to learn how.
• Working knowledge of licensing, food safety and healthand safety.

Come from another casual diningbrand, a pub group, hotels or fine dining? Great. What matters most is how youlead, not where you've led.

What's in it for you

You'll give a lot to this role.Here's what we give back.

Reward

• Tronc, so you share in the success of a busy restaurant
• Company pension scheme
• Life assurance at 2x your salary
• Paid holiday allowance
• Refer a friend and earn up to £1,000

Time and wellbeing

• Your birthday off, every year
• Free or heavily subsidised meals on shift
• 24/7 GP helpline and Employee Assistance Programme(EAP)
• Stream (formerly Wagestream), our financial wellbeingapp: access pay you've already earned, save straight from your pay, and gettools and guidance to manage your money
• Free regulated mortgage advice

Perks

• 50% off at Prezzo Italian
• 25% off at every other Brava restaurant
• Share 25% off with up to 5 friends and family, evenwhen you're not there
• Free Tastecard and the Hospitality Rewards app forretail discounts
• Electric car scheme after one year's service

Your future

• Ongoing development and coaching
• A clear path to General Manager
• Opportunities across our other brands
• Secondments and projects in our support office

  Ready for the next step?

  This is an exciting time forPrezzo Italian, and where we go next will be shaped by the people who join usnow.

  If you've been waiting for a rolewhere you're trusted, backed and rewarded for what you build, this is it. We'dlove to hear from you.

  Brava Hospitality Group is an equal opportunities employer. We welcome applications from everyone, and we'll make reasonable adjustments at any stage of the process.