Assistant Maintenance Manager

Hilton Worldwide, Inc.; City Of London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A global hospitality leader is seeking an Assistant Maintenance Manager to oversee engineering and maintenance operations at their London location. Key responsibilities include leading the engineering team, ensuring compliance with safety regulations, and managing maintenance budgets. The ideal candidate should have a degree in engineering, advanced knowledge in building management, and strong leadership skills. Competitive salary of £35,000 to £40,000 with various employee perks included.

Benefits

Free and healthy meals when on duty

Career development programs

Team Member Travel Program

Holiday: 28 days including bank holidays

Discounted dental and health cover

Subsidised Taxi Scheme

Qualifications

• Committed to delivering high customer service levels.
• Previous experience managing a team is necessary.
• Ability to work independently and under pressure.

Responsibilities

• Lead engineering and maintenance operations.
• Communicate maintenance priorities with housekeeping.
• Develop health and safety systems for guests and team members.
• Ensure compliance with statutory regulations.
• Prepare maintenance budgets.

Skills

Advanced knowledge of building management/engineering

Strong leadership skills

Customer service commitment

Flexibility to respond to different work situations

Ability to work under pressure

Facilities management experience

Proficient with computers

Education

Degree in Engineering or similar

Job description

Overview

Job Description - Assistant Maintenance Manager (HOT0C1BM)

Work Location

Hilton London Heathrow Airport Terminal 4, Hounslow TW6 3AF

What we offer

• World of opportunities – Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members. There is always an opportunity to develop and grow.
• A world of rewards – Annual salary ranging from £35,000 to £40,000
• Free and healthy meals when on duty
• Grow your career through Personal Development programmes
• A chance to make a difference through our Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Subsidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member areas

Responsibilities

• Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules
• Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas
• Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property
• Communicate with Government agencies to ensure full compliance with statutory regulations
• Prepare Capital and Repairs and Maintenance budgets for Engineering
• Perform daily checks around the hotel
• Conduct lift emergency release procedures as required
• Diagnose, maintain, and repair mechanical equipment within the hotel
• Ensure good relationships are built with internal and external customers
• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
• Develop, implement, and direct all emergency programs
• Develop, implement and manage energy conservation programs for the property to minimize expenses
• Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
• Perform special projects and other responsibilities as assigned
• Identify and introduce environmentally-friendly systems and equipment
• Monitor Key Performance Indicators for the Engineering Department and take corrective action to improve equipment inventory, quality audit, productivity, and other objectives
• Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation

Requirements

• Advanced knowledge of building management/engineering
• A degree in Engineering or similar
• Exposure to budgeting and basic accounting
• Committed to delivering a high level of customer service
• Strong leadership skills and previous experience of managing a team
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own
• Previous experience of facilities management
• Proficient, at an advanced level, with computers and relevant computer programs

Desirable capabilities

• First Aid

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.