Assistant HR Business Partner

Bromford Flagship Livewest; West Wick; Hybrid; GBP 35,000 - 39,000; Full time

Benefits offered by this job

Annual leave

Pension contributions

Health benefits

Learning & development

Family support

Wellbeing support

Cycle to work

Volunteering days

Car allowance

Job summary

LiveWest in the South West is recruiting an Assistant HR Business Partner to join our People team. Reporting to the HR Manager, you will provide high-quality HR support to assigned business areas, ensuring people processes are delivered efficiently and in line with our values.

You will work with HR Business Partners, advise managers, handle employee relations, support People Plans, and use data to drive improvement, change management and workforce planning.

Qualifications

• Experience providing generalist HR support in a busy operational environment.
• Experience managing employee relations casework.
• Experience supporting managers with people-related matters.
• Experience using people data to support decision-making and reporting.

Responsibilities

• Provide professional HR advice and support to managers across your business areas.
• Manage employee relations casework, ensuring a consistent and values-led approach.
• Support the delivery of People Plans and wider people initiatives.
• Use HR data and insights to identify trends, support reporting and inform decision-making.
• Work collaboratively with stakeholders to support organisational change and workforce planning activity.
• Identify opportunities to improve people processes, colleague experience and service delivery.

Skills

HR generalist

Employee relations

Policy interpretation

Data analysis

Stakeholder management

Change management

Education

A Level or equivalent experience

CIPD Level 5 qualified, working towards CIPD Level 5, or equivalent experience

Tools

HR systems

Microsoft Office

Job description

Are you an experienced HR professional looking to take the next step in your career? We're looking for an Assistant HR Business Partner to join our People team. Reporting to the HR Manager, you'll provide high-quality HR support to your assigned business areas, ensuring people processes are delivered efficiently, consistently and in line with our values. Working closely with HR Business Partners, you'll support the delivery of People Plans, provide practical HR advice to managers and colleagues, and help drive continuous improvement across our people services.

Key Responsibilities

• Provide professional HR advice and support to managers across your business areas.
• Manage employee relations casework, ensuring a consistent and values-led approach.
• Support the delivery of People Plans and wider people initiatives.
• Use HR data and insights to identify trends, support reporting and inform decision-making.
• Work collaboratively with stakeholders to support organisational change and workforce planning activity.
• Identify opportunities to improve people processes, colleague experience and service delivery.

Strong communication and relationship-building skills.

• Excellent organisational skills with the ability to manage competing priorities.
• Ability to interpret and apply HR policies consistently.
• Strong attention to detail and commitment to confidentiality.
• Ability to analyse information and make sound recommendations.
• Confident using HR systems and Microsoft Office applications.

Essential Experience

• Experience providing generalist HR support in a busy operational environment.
• Experience managing employee relations casework.
• Experience supporting managers with people-related matters.
• Experience using people data to support decision-making and reporting.
• Experience working collaboratively with a range of stakeholders.
• Experience supporting recruitment and wider people processes.

Essential Knowledge

• Good knowledge of HR best practice and employment legislation.
• Understanding of employee relations processes and procedures.
• Knowledge of HR policies and their practical application.
• Understanding of workforce planning and organisational change principles.

Essential Qualifications

• Educated to A Level standard or equivalent experience.
• CIPD Level 5 qualified, working towards CIPD Level 5, or able to demonstrate equivalent experience.

Desirable Skills

• Ability to support change and transformation activity.
• Strong analytical and reporting skills.
• Continuous improvement mindset.

Desirable Experience

• Experience working within a large multi-site organisation.
• Experience supporting organisational design or workforce planning activity.
• Experience contributing to service improvement initiatives.

Desirable Knowledge

• Understanding of AI-enabled tools and emerging technologies within HR services.
• Knowledge of colleague experience and service improvement approaches.
• CIPD Level 5 fully qualified.

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest

Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

This is a permanent contract with a salary of £35,400 - £39,400 per annum, plus £2400 car allowance.

To be successful in your application for the role of Assistant HR Business Partner, you will have the essential skills and experience for a level 1 role and the following role specific skills and experience: Essential Skills, Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.