Assistant Housekeeping Manager - Manchester, Greater Manchester

Treehouse Manchester; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A modern hospitality venue in Manchester is seeking an energetic Assistant Housekeeping Manager to oversee housekeeping operations. This role involves supporting the Housekeeping Manager, engaging with guests, and ensuring exceptional service standards. The ideal candidate has at least 2 years of hotel experience and strong organizational and leadership skills. Join a team that values inclusivity and offers diverse growth opportunities.

Benefits

Discounts across properties

Career Advancement opportunities

Health & Wellness programs

Paid Breaks for leaders

Free food on shift

Qualifications

• Minimum of 2 years of similar work experience in a hotel setting.
• Flexibility in schedule is a must.
• Advanced knowledge of housekeeping operations.

Responsibilities

• Assist the Housekeeping Manager with daily operations.
• Engage with guests and address their needs promptly.
• Collaborate with Engineering and Front Office teams.

Skills

Passion for hospitality

Organizational skills

Communication skills

Leadership

Job description

Here’s a growth opportunity you don’t find often, assisting the best and most innovative in the hospitality industry today. As part of Treehouse Manchester, you’ll be challenged consistently with a diverse range of responsibilities that keep the department running seamlessly. You’ll thrive in organized chaos and be hardwired to succeed. Long story short? We love people who love a challenge. Seeking a guest‑obsessed, sustainably minded, hyper‑organized, energetic Assistant Housekeeping Manager to join our team. You’ll be responsible for thorough reporting on all aspects of hotel guest rooms, daily support for the Housekeeping Manager, engaging graciously with guests and promptly addressing their requests, and partnering with our Engineering, Front Office, and Laundry teams to ensure that every guest’s in‑room experience is extraordinary. The Assistant Housekeeping Manager is a natural at identifying challenges, makes reasonable and insightful assumptions, and motivates everyone on the team by showing them the rewards of providing outstanding service. Inside tip: Leading by example may lead you to incredible growth opportunities.

Passionate about hospitality and cleanliness. A minimum of 2 years of similar work experience in a hotel setting. Schedule flexibility is a must. Advanced knowledgeable of housekeeping operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24‑hour operation.

Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary‑Ellen McTague. There will be two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom.

Our culture is caring and thoughtful, and we deliver good‑natured and informed service, perfectly executed to evoke a sense of fulfilment and well‑being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Inclusive & equitable work environment for all
• Team Member recognition programs
• Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
• Earth day giving back activities.
• Cycle Schemes
• Mental Health Training and collaborators with So Let’s Talk, Coin & Co & more
• Life Harmony: a refreshed look at agility working.
• Health & Wellness programs throughout the year
• Discounts across our properties and venues worldwide for all team members
• Paid Breaks for leaders.
• Enhance holidays- Up to 33 days for all
• Optional private medical schemes with optical and dental
• Paid sickness absence for all
• Increased pension scheme offering
• Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
• Cycle Schemes
• Wagestream financial planning services
• Recommend and friend schemes.
• Free food on shift in the best team heart‑of‑house spaces in Manchester.

It’s 1 World Creating a culture of inclusivity is our responsibility as human beings‑to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners. Starwood Hotels is an Equal Opportunity Employer.