Assistant Housekeeping Manager - Hotel Indigo London K West Shepherd's Bush

The Landmark; Greater London; On-site; GBP 33,000 - 39,000; Full time

Job summary

A well-known hotel brand in Greater London is looking for an Assistant Housekeeping Manager to help lead the housekeeping team, ensuring high standards of cleanliness and service. The ideal candidate has previous housekeeping experience, strong leadership skills, and a passion for excellence. Competitive salary and generous benefits package offered.

Benefits

Pension with company contributions

50% discount in restaurants and spa treatments

Complimentary stay after probation

IHG Employee rate at 6000 hotels

Healthcare cash plan

Interest-free season ticket loan

Free meals on duty

Qualifications

• Previous housekeeping experience in a hotel setting.
• Experience supervising a team.
• Strong attention to detail and time management skills.
• Ability to lead by example and motivate others.
• Understanding of health & safety standards and cleanliness protocols.
• Familiarity with hotel housekeeping systems.

Responsibilities

• Lead daily operations for guest room cleanliness.
• Train and supervise housekeeping team members.
• Monitor inventory and maintain tools.
• Respond to guest feedback and manage special requests.
• Assist with rotas and compliance checks.
• Promote sustainability and reduce waste.

Skills

Attention to detail

Time management

Leadership

Communication

Proactive attitude

Tools

Opera PMS

Job description

Every guest deserves perfection, help us deliver it daily.

At Hotel Indigo K West Shepherd’s Bush, we’re proud to celebrate the personality of our neighbourhood, and we know that behind every standout guest experience is a spotless room and a high-performing team. We’re now looking for an Assistant Housekeeping Manager to join our pre-opening team and support our Housekeeping leadership in keeping our hotel polished, professional, and always one step ahead.

What’s Our Story?

Hotel Indigo is a brand that thrives on character, from our spaces to our service and our people. We’re taking that to the next level, building a hotel that blends local energy with high standards. We’re looking for people who care deeply about the guest journey and who take pride in delivering the details that matter most.

Here’s what you can look forward to as our Assistant Housekeeping Manager:

Annual salary: £33,800 - 38,800 (dependent on experience)

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• IHG Employee rate across 6000 hotels globally
• Extensive discounts on our benefits platform
• Healthcare cash plan
• Interest-free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
• World-class development programmes and growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood

• Support excellence: Work closely with the Housekeeping Manager to lead daily operations, ensuring guest rooms, corridors, and public areas meet the highest standards of cleanliness and presentation.
• Motivate the team: Assist with training, coaching, and supervising housekeeping team members to ensure consistency, care, and efficiency on every shift.
• Manage the tools: Monitor inventory, assist with stock control, and make sure equipment is well maintained and used safely.
• Handle the details: Help respond to guest feedback, manage special room requests, and step in during peak times to keep everything running smoothly.
• Support planning: Assist with rotas, deep cleaning schedules, audits, and compliance checks; ensuring health & safety and brand standards are always met.
• Champion sustainability: Help promote green practices, reduce waste, and support our environmental initiatives.

What’s Your Story?

You’re hands‑on, organised, and passionate about creating clean, calm, and welcoming spaces. Here’s what helps you thrive in this Assistant Housekeeping Manager role:

• Previous housekeeping experience in a hotel setting
• Experience supervising a team
• Strong attention to detail and time management skills
• Ability to lead by example and motivate others
• Great communication and a proactive, can‑do attitude
• Understanding of health & safety standards and cleanliness protocols
• Familiarity with hotel housekeeping systems (Opera PMS or similar)
• Pre‑opening experience is a plus!

If you believe that comfort is in the details and teamwork is the secret to spotless success, we want to hear your story. Join us as Assistant Housekeeping Manager at Hotel Indigo K West Shepherd’s Bush, and help us reflect the spirit of the neighbourhood in every perfectly prepared room.