Assistant House Manager

Henshaws; Harrogate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A supportive charity organization in Harrogate is seeking a dedicated individual to manage a team of SEN Care Support Workers. The role focuses on delivering high-quality care and ensuring the independence of young people with complex needs. Ideal candidates will have NVQ Level 2 in Health and Social Care and a compassionate approach. The position offers competitive hourly wages and a supportive environment for professional growth.

Benefits

5 weeks plus 10 days bank holiday allowance

Overtime pay

Professional development opportunities

Qualifications

• Commitment to supporting young people with complex needs.
• Willingness to assist with personal care.
• Flexible approach to working hours.

Responsibilities

• Support management of the SEN Care Support Workers team.
• Write and review person-centred care plans.
• Liaise with colleagues to meet students' care needs.
• Conduct staff appraisals and training.
• Manage medication and deliver clinical interventions.

Skills

Compassion

Motivation

Flexibility

Literacy and numeracy

Calm under pressure

Knowledge of learning disabilities

Enthusiastic approach

Education

NVQ Level 2 in Health and Social Care

Job description

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Company Description

Henshaws is a northern charity supporting people living with sight loss and a range of other disabilities to go beyond expectations. We believe that, wherever they are, everyone has the right to an independent and fulfilling life. Our support, advice and training enables people and their families build skills, develop confidence, help each other and look forward to a more positive future.

Position

We are looking for a dedicated and experienced individual to support the management of a team of SEN Care Support Workers, ensuring the delivery of a safe, effective, responsive, and person-centred service for our students. This is a key leadership role focused on delivering high-quality care and promoting the development and independence of young people with complex needs.

You will be responsible for supervising and supporting staff through regular appraisals, observations, and training, including facilitating inductions and contributing to staff development. You will write and review person-centred care plans and risk assessments, liaise with colleagues across the college, and help ensure students' EHCP targets are met. The role also includes supporting recruitment and staff retention, participating in the assessment of prospective students, administering and managing medication, and delivering staff training in areas such as moving and handling.

You'll play a key role in quality assurance through audits and action plans, and support regulatory compliance with CQC and relevant legislation. You will deputise for House Managers when needed, take part in the on-call rota, and liaise with the Clinical team to ensure students' complex care needs are met effectively. Upholding safeguarding and health & safety standards is essential, including incident reporting and staff debriefing. This is a fantastic opportunity for someone passionate about delivering outstanding care and leading a dedicated team in a supportive, student-focused environment.

Salary and Benefits

Salary: £13.98 per hour weekdays and £15.48 per hour weekends

Overtime paid at an additional £1.50 per hour

Hours per week: 40

Weeks per Year: 52

Holiday: 5 weeks plus 10 days bank holiday allowance

Closing Date

Closing Date: 7th October 2025 at 12 noon (Position may close earlier than the closing date)

How to Apply

Internal Applicants, please complete an expression of interest detailing your skills and experience that fit this role - email to [email protected]

Requirements

We are seeking a compassionate, motivated, and flexible individual with a genuine commitment to supporting young people with complex needs. The ideal candidate will have a good standard of literacy and numeracy, and be willing to assist with personal care while promoting student independence and development. They must be able to stay calm under pressure, particularly when managing challenging behaviours, and demonstrate knowledge of learning disabilities and the importance of dignity and respect in care. A flexible approach to working hours is essential, along with a commitment to ongoing training and personal development-including the completion of the Skills for Care Induction Award within 12 weeks if no formal care qualifications are held. Applicants should hold an NVQ Level 2 in Health and Social Care or be willing to work towards Level 3.

The role also requires the physical ability to support students with mobility needs, including the safe use of wheelchairs and hoisting equipment (training provided). In addition, you must be able to carry out clinical interventions such as administering medication and delivering gastronomy feeds, following appropriate training and competency assessments. Most importantly, candidates must have an enthusiastic, respectful, and professional approach to supporting our student group.

Other Information

Henshaws Society for Blind People aims to employ a diverse workforce and is committed to equality of employment and welcomes applications from all sectors of the community.

Henshaws is committed to safeguarding and promoting the welfare of young people and vulnerable adults. It is a criminal offence for people barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group e.g. vulnerable adults, children or both. An Enhanced DBS with barring and reference checks will be sought from the successful candidate.

Henshaws reserves the right to check social media accounts of all successful applicants.

Registered Charity No: 221888