Assistant GM — Lead Team & Elevate Member Experience

JD Gyms; Bristol; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading fitness company in Bristol is seeking an energetic Assistant General Manager to lead the team and enhance member experiences. This role requires strong leadership skills, proven customer service, and an ambition to grow into a General Manager role. With benefits like a competitive salary, free gym membership, and career development opportunities, this position is perfect for individuals passionate about fitness and team collaboration.

Benefits

Competitive salary (£26,040 depending on location/club size)

Free JD Gyms membership

Company pension scheme

Wellbeing support & employee discount programme

On‑site parking

Staff social events

Career development opportunities

Qualifications

• Experience in a supervisory or management role.
• Strong leadership skills and a passion for fitness.
• Proven sales and customer service ability.

Responsibilities

• Lead, coach, and support the team to motivate performance.
• Engage with members and build community on the gym floor.
• Ensure operational excellence in health & safety and compliance.
• Support membership sales, retention, and marketing initiatives.
• Take ownership of key business areas when the GM is off-site.

Skills

Leadership skills

Sales ability

Customer service

Confidence and approachability

Job description

A leading fitness company in Bristol is seeking an energetic Assistant General Manager to lead the team and enhance member experiences. This role requires strong leadership skills, proven customer service, and an ambition to grow into a General Manager role. With benefits like a competitive salary, free gym membership, and career development opportunities, this position is perfect for individuals passionate about fitness and team collaboration.