Assistant General Manager — Lead Guest Excellence

The Ivy Collection; Chester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A renowned dining establishment in Chester is seeking a highly motivated Assistant General Manager to support restaurant management and ensure exceptional guest experiences. This role requires a minimum of 2 years of experience in a similar position, strong leadership skills, and a passion for customer service. The successful candidate will oversee daily operations, manage budgets, and lead the team to maintain high standards. This position also includes various benefits, including competitive pay and career development opportunities.

Benefits

Competitive Industry pay

50% Staff discount

Gift voucher for career anniversaries

Career Development and Training

Free food and drinks

Extra holiday allowance

Guaranteed Birthday day off

Access to retail discounts

Qualifications

• A minimum of 2 years experience in a managerial role.
• Strong leadership abilities to inspire and lead a team.
• Exceptional service orientation to wow guests.
• Excellent communication skills in English.

Responsibilities

• Support daily restaurant management and take charge in the GM's absence.
• Oversee strategic planning and budget management.
• Lead and motivate the restaurant team for stability and loyalty.
• Deliver the highest standard of guest service consistently.

Skills

Leadership Skills

Customer Service

Team Player

Fluency in English

Job description

A renowned dining establishment in Chester is seeking a highly motivated Assistant General Manager to support restaurant management and ensure exceptional guest experiences. This role requires a minimum of 2 years of experience in a similar position, strong leadership skills, and a passion for customer service. The successful candidate will oversee daily operations, manage budgets, and lead the team to maintain high standards. This position also includes various benefits, including competitive pay and career development opportunities.