Assistant General Manager - Aviation Ops & Guest Experience

Signatureaviation; Luton; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Enhanced holiday entitlement

Defined Contribution Pension Scheme

Employee Assistance Program

Medicash

Perks platform

Free on-site parking

Uniform provided

LinkedIn Learning access

Global Development Scheme

Mentorship schemes

Recognition programme

Volunteering / Charity Days

Social events

Family Friendly Leave Policies

Job summary

Signature Aviation in Luton is seeking an Assistant General Manager (AGM) to join the base leadership team. You will oversee all FBO operations, ensure safety and compliance, manage services, facilities, staffing and performance, and run the FBO in the GM’s absence with accountability for airside activities.

You will lead all operational teams (Airside/Ramp, Security, Guest Experience), recruit and develop staff, drive KPIs, partner with Finance and HR, and support new business development while

Qualifications

• Proven track record leading operational teams at a busy location.
• Evidence of proactively growing the business in line with strategic aims and KPIs.
• Experience using data/market knowledge for decision making and identifying opportunities.

Responsibilities

• Oversee all FBO operations and ensure safety/compliance.
• Lead operational teams (Airside/Ramp, Security, Guest Experience) and manage department leaders.
• Recruit, onboard, train and develop staff; manage scheduling and performance.

Skills

Leadership

Ops management

Aviation ops

Data analytics

MS Office

Recruitment

Communication

Policy compliance

Tools

MS Office

Job description

Signature Aviation in Luton is seeking an Assistant General Manager (AGM) to join the base leadership team. You will oversee all FBO operations, ensure safety and compliance, manage services, facilities, staffing and performance, and run the FBO in the GM’s absence with accountability for airside activities.

You will lead all operational teams (Airside/Ramp, Security, Guest Experience), recruit and develop staff, drive KPIs, partner with Finance and HR, and support new business development while