Assistant General Manager

Perch on the Parade; Worthing; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular beachside restaurant in Worthing is seeking an Assistant General Manager to lead a dynamic team and ensure exceptional guest experiences. The role includes managing staff, resolving guest issues, and maintaining high service standards. Candidates should possess proven hospitality manager experience, ideally with IT skills. This position offers both full-time and part-time options, along with benefits including company events, pension, and employee discounts.

Benefits

Company events

Company pension

Employee discount

Gym membership

Qualifications

• Proven hospitality manager experience required.
• 2 years of experience in hospitality management required.
• IT skills necessary for handling orders and payments.

Responsibilities

• Coaching and leading the team by example on shift.
• Managing opening, setup, and closing of the restaurant.
• Looking after guests and resolving enquiries or issues.

Skills

Proactive leader

Excellent communicator

Copes well under pressure

Education

Food hygiene certificate

Job description

Overview

We are Perch on the Parade, Beachside on Worthing Prom and we need an Assistant General Manager to help support our super team.

The perfect seaside location with warm hospitality, serving brunch, pizza, drinks, and happiness inside the restaurant and on the beach all year round.

We are looking for someone who is truly passionate about giving amazing customer service to our guests, and incredibly enthusiastic about looking after our team members.

Job Role Summary

This is a fast-paced, diverse, hands-on, guest-facing, hospitality managers role which focuses on helping to lead a team to deliver great food, drinks, and service to our guests. Often as host to the table service restaurant, your dazzling personality is a vital part of our guest’s first and lasting impression of their time with us. Your primary responsibility is to ensure that both guests and staff have a thoroughly positive and enjoyable experience whilst at the Perch. There will be queues to manage, celebrations to host, people to please, and responsibilities to juggle!

Key Responsibilities and Tasks

• Coaching and leading the team by example on shift
• Keyholder, opening, set up, and close down responsibilities
• Stock control
• Organising and managing shift breaks
• Looking after our guests including solving any enquiries or issues
• Taking, processing, and refunding payments
• Receiving and signing for deliveries
• Processing receipts for invoices
• Welcoming guests, taking and processing orders on the tablet, and advising guests on orders
• Delivering food and drinks to the table and running and calling numbers for the outdoor service
• Clearing and cleaning tables, loading the dishwasher
• Mixing, preparing, and pouring drinks at the bar and at the coffee station
• Cleaning and restocking
• Assisting with all other duties where appropriate

Qualifications and Experience Required

• Proven hospitality manager experience
• Food hygiene certificate (desirable)
• IT skills

Knowledge, Skills, and Abilities

• Proactive leader and multitasker
• Excellent communicator
• Copes well under pressure
• Working knowledge of allergens, wines, and coffee

Personal Qualities

• Outgoing, fun, and confident
• Motivational
• Positive upbeat attitude
• Sociable team player
• Passionate about food and drink
• Excited to be helping to lead an award-winning team

Job Types

Full-time or Part-Time (possible), Permanent

Additional pay

• Tips

Benefits

• Company events
• Company pension
• Employee discount
• Gym membership

Schedule

• 10 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Experience

• Hospitality management: 2 years (required)