assistant general manager

inploi; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular restaurant chain located in Portsmouth seeks an Assistant General Manager to help lead a dynamic team and maintain high service standards. The role involves coaching staff, ensuring customer satisfaction, and contributing to a positive work environment. The ideal candidate should thrive in fast-paced settings. The position offers competitive benefits, including bonuses and discounts.

Benefits

Up to £3,000 annual bonus

50% off for friends + family

Free meals on shift

Early access to earned pay

26 weeks full pay + 13 weeks half pay for new parents

30% off at other TRG brands

Qualifications

• Capable of working in a high-performing restaurant environment.
• Ability to lead and support a team effectively.
• Experience in a fast-paced service industry preferred.

Responsibilities

• Run a vibrant, high-performing restaurant alongside the general manager.
• Support and coach the team, facilitating their growth.
• Ensure high energy and problem-solve during service.

Skills

Leadership

Problem-solving

Empathy

Team Building

Fast-paced adaptability

Job description

Assistant General Manager | Full time

At Wagamama, Food is Life. We care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up. As Assistant General Manager, you’ll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive.

What you’ll be doing

• Working shoulder-to-shoulder with your general manager to run a vibrant, high‑performing restaurant
• Helping your team feel seen, supported, and proud of what they do
• Jumping into service, solving problems fast, and keeping energy high
• Coaching your team to grow, not just hit targets
• Thinking with a Kaizen mindset – constantly spotting the little ways we can do things better, then making them happen

You’ll love this role if you…

• Lead with empathy and a bit of edge
• Bring people together so the team moves as one
• Love the idea of growing into a general manager
• Thrive in fast‑paced places where no two days are the same
• Believe food brings people together, and restaurants can be places of real connection

What you’ll get

• A culture that backs your growth, wellbeing + individuality
• Up to £3,000 annual bonus
• A share of tips*
• 50% off for friends + family
• Free meals on shift
• Early access to earned pay with Wagestream
• 26 weeks full pay + 13 weeks half pay for new parents
• 30% off at other TRG brands (Brunning & Price pubs, Barburrito + more)

In addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle‑to‑work scheme, retail + leisure discounts, discounted gym memberships + long service awards.

Apply Today + Take a Seat at the Bench

We’re proud to be a disability‑confident employer. No matter where you’re from or who you are, you’ve got a seat at our bench.

*100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way.