Assistant General Manager

The Alchemist Bar & Restaurant Ltd; Newcastle upon Tyne; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Free food on shift

50% off food

Flexible rotas

Enhanced sick pay

Enhanced maternity/paternity leave

Club Alchemy benefits platform

Birthday and recovery day

Career progression opportunities

Job summary

The Alchemist Bar & Restaurant is seeking an Assistant General Manager to lead services with energy and personality. You will energise the venue, support the development of the team, and ensure every guest leaves with an unforgettable experience.

As a Duty Manager, you’ll guide operations, uphold hospitality standards, and drive training and performance across the team in a fast-paced setting.

Qualifications

• Lead from the front with positivity and integrity.
• Strong leadership, communication, and a positive attitude.
• Adaptability and the ability to stay level-headed under pressure.
• Compassion and a genuine team-first mindset.
• Integrity and attention to detail.

Responsibilities

• Support the General Manager in management of the business and teams.
• Run smooth, high-energy services across the venue.
• Lead, motivate, and energise the team throughout shifts.
• Act as a guardian of guest experience and hospitality standards.
• Maintain high venue standards while ensuring health & safety and compliance procedures are followed.
• Support team training, development and performance.
• Manage daily financial reporting and operational responsibilities.
• Problem-solve and maintain high standards in a fast-paced environment.

Job description

Assistant General Manager

The Alchemist Bar & Restaurant

We’re looking for a confident, energetic, and people-focused Assistant GeneralManager to join The Alchemist – a creative cocktail bar and restaurant where atmosphere, theatre, and exceptional guest experiences are at the centre of everything we do.

This role is perfect for a natural leader who thrives in fast-paced environments, loves hospitality, and knows how to bring the best out of a team. As Duty Manager, you’ll be responsible for leading services, energising the venue, supporting the development of your team, and ensuring every guest leaves having had an unforgettable experience.

At The Alchemist, management is about leading from the front with positivity, passion, and integrity. You’ll receive extensive training and ongoing career development opportunities to help you grow your leadership skills and progress within the business.

What You’ll Be Doing

• Supporting the General Manager in management of the business and teams
• Running smooth, high-energy services across the venue
• Leading, motivating, and energising the team throughout shifts
• Acting as a guardian of guest experience and hospitality standards
• Maintaining high venue standards while ensuring health & safety and compliance procedures are consistently followed
• Supporting team training, development, and performance
• Managing daily financial reporting and operational responsibilities
• Problem-solving and maintaining high standards in a fast-paced environment

Desired Attributes

We’re looking for someone who brings:

• Strong leadership, communication, and a positive “never say no” attitude
• Adaptability, flexibility, and the ability to stay level-headed under pressure
• Compassion, empathy, and a genuine team-first mindset
• Integrity, attention to detail, and strong problem-solving skills
• Passion for hospitality, creativity, and a drive to develop others

You’ll Enjoy Working Here If You Are:

• Open-minded, outgoing, and full of personality
• Passionate about hospitality and creating memorable guest experiences
• Someone who enjoys leading from the front and inspiring a team
• Motivated by growth, development, and building a strong culture
• Energised by fast-paced environments, teamwork, and great vibes

What To Expect

The Alchemist is a fast-paced and energetic environment where no two shifts are the same. We work hard, support each other, and create an atmosphere where people genuinely enjoy coming to work. Our management teams play a huge role in shaping the culture of the venue, bringing energy to every service while developing and supporting the people around them.

What's in it for you

• Free food and hot/soft drinks on shift
• 50% off food when dining with guests in any of our venues
• Flexible rotas
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Leave
• Access to our benefits platform, Club Alchemy; saving you ££ on your everyday shopping, holidays, gyms, homeware and much more!
• Guaranteed birthday + recovery day after off
• Industry renowned training with fantastic career progression opportunities
• Transparent Tronc policy where 100% of gratuities and service charge go to the team weekly via TipJar
• 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice
• Regular incentives, which can take you around the country, and the world
• The chance to attend our annual sports day, Christmas parties and more!

If you’re ready to lead with personality, passion, and positivity — we’d love to hear from you.