Assistant General Manager

David Lloyd Leisure; Newbury; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading leisure organization seeks a passionate Assistant General Manager in Newbury to lead a successful club and enhance member experiences. The ideal candidate will have experience in operational service delivery, financial management, and a strong passion for customer service. They will work closely with the General Manager to drive club targets and maintain compliance with health and safety regulations. Employee perks include free club membership, discounts on services, and opportunities for career advancement.

Benefits

Free Club Membership for you and your family

Discount on food and drinks

Discounts on swimming, tennis lessons, and personal training

Opportunities for career advancement

Wagestream App: Get paid on demand

Access to our Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Ability to lead across various functions and departments.
• Experience in financial planning and management.

Responsibilities

• Lead and operate a successful DL Club.
• Implement strategies to drive club targets and enhance member experience.
• Ensure health & safety and compliance regulations are followed.

Skills

Experience managing operational service delivery

Leadership across functions

Financial planning and management

Customer service passion

Job description

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.

As Assistant General Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.
• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.