Assistant General Manager

Super 8 Restaurants Ltd; Camden Town; On-site; GBP 35,000 - 45,000; Full time

Job summary

A dynamic restaurant group in London is seeking an experienced Assistant General Manager to lead a team in delivering exceptional guest experiences. The ideal candidate has at least 3 years of experience in a high-volume restaurant and a keen understanding of the London food scene. This position offers competitive benefits, including extensive training resources, discounts, and a contribution toward work equipment.

Benefits

28 days of annual leave including bank holidays

50% discount at all restaurants

Enhanced maternity leave

Pension scheme

Subsidised mental health support

Cycle-to-work scheme

£300 contribution towards work laptop

Qualifications

• 3+ years working as an Assistant General Manager in a high volume restaurant.
• Desirable knowledge of the current London food scene.
• Must have full UK right to work documents.

Responsibilities

• Ensure guests have an exceptional experience by managing interactions and feedback.
• Assist the General Manager in developing strategies for improvement.
• Identify training opportunities for team members.
• Oversee daily site maintenance issues and compliance with food safety regulations.

Skills

Communication skills

Team management

Attention to detail

Knowledge of food sourcing

Job description

Ensure guests have an exceptional experience by managing interactions, addressing feedback, and creating a welcoming environment.

Assist the General Manager in developing strategies to improve guest and team experiences.

Promote collaboration by organising regular meetings and appraisals for the management team and front‑of‑house staff.

Identify training and development opportunities for team members.

Work with the General Manager and Head Chef to support talent development within the business.

Be knowledgeable about our suppliers, products, and our brand.

Collaborate with the kitchen team to maintain the quality of our dishes.

Support with admin tasks, such as rota creation with the support of the General Manager.

Ensure team training compliance is completed, in order for food safety regulations to maintain a 5‑star EHO rating.

Oversee daily site maintenance issues, reporting and addressing concerns promptly.

Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.

3+ years working as an Assistant General Manager within a high volume London/City restaurant.

It would be desirable that you have good knowledge and understanding of the current London food scene.

A calm, collected approach to running busy services, with a sharp eye for detail, unshakable standards, and a commitment to team culture.

Impala, our newest restaurant will open its doors in Spring of 2026. Led by chef Meedu Saad, co‑owner and executive chef of Kiln, Impala is an open fire grill restaurant, with influences from North Africa to North London. This project is a culmination of recipes and techniques collected from the unruly metropolises that have shaped Meedu's cooking.

Our restaurant's larder is built across the seasons, and an absolute focus on quality of ingredients founded upon long term farming projects. The room, led by Fanny Derozier, who has spent the last six years at Kiln, will have an atmosphere which recalls the energy of the Friday markets of Cairo, colliding with a Soho bar. The wine list, led by Penny Vine and Martina Lanarch, will focus on offering multiple cuvees and vintages from producers whom they are inspired by.

We're looking for people who are passionate about what we do, excited by the Super 8 vision, and eager to be involved in shaping something new. This is your chance to grow with us and help create a restaurant that reflects the creativity and energy of our team.

Flexibility to work varied shifts across 5 out of 7 days.

Full UK right to work documents.

What's in it for you:

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle‑to‑work scheme.
• Refer a Friend scheme – recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.