Assistant General Manager

Compass Group UK; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality provider is looking for an Assistant General Manager for their Parks Cafés in Bristol. This role involves overseeing daily operations, ensuring exceptional customer service, and developing a passionate team. The ideal candidate should have experience in hospitality management, strong communication skills, and an NVQ qualification. Join a dynamic team dedicated to great food and service, with a comprehensive benefits package including career development and travel discounts.

Benefits

Contributory pension scheme

Career development programmes

Digital GP access

Travel discounts

Shopping discounts

Cinema discounts

Cash rewards

Free wellness classes

Family & friends discounts

Qualifications

• Experience in catering or hospitality management.
• A people-focused leader with strong communication and organisational skills.
• Financially aware and confident using IT systems.
• Desirable: Experience managing multiple sites and knowledge of food production.

Responsibilities

• Support the General Manager in overseeing daily operations across multiple sites.
• Deliver exceptional customer experiences and uphold Brew Social brand standards.
• Lead and develop a passionate team, managing rotas, recruitment, and training.
• Drive commercial performance through local sales and marketing initiatives.
• Monitor food and labour costs, ensuring efficient and effective resource use.

Skills

Catering or hospitality management experience

Strong communication skills

Organizational skills

Financial awareness

Self-starter creativity

Education

NVQ Level 1 & 2 or equivalent

Basic Food Hygiene Certificate

Job description

Assistant General Manager at Parks Cafés, Bristol

Location: Across 9 park café sites and a golf hut in Bristol

Are you passionate about hospitality, bursting with energy, and ready to make a real impact? We’re looking for an Assistant General Manager to help lead our vibrant Parks and Cafés across Bristol. If you thrive in a fast‑paced environment, love working with people, and have a flair for innovation, this could be the perfect role for you.

Key responsibilities:

• Support the General Manager in overseeing daily operations across multiple sites
• Deliver exceptional customer experiences and uphold Brew Social brand standards
• Lead and develop a passionate team, managing rotas, recruitment, and training
• Drive commercial performance through local sales and marketing initiatives
• Monitor food and labour costs, ensuring efficient and effective resource use
• Engage with key stakeholders and the local community to build strong relationships
• Champion new ideas and continuous improvement across all cafés

What we’re looking for:

• Experience in catering or hospitality management
• A people‑focused leader with strong communication and organisational skills
• Financially aware and confident using IT systems
• NVQ Level 1 & 2 or equivalent, plus Basic Food Hygiene Certificate
• A self‑starter with energy, creativity, and a desire to make a difference
• Desirable: Experience managing multiple sites and knowledge of food production

Why join us?

You’ll be part of a dynamic team that’s passionate about great food, great service, and creating memorable experiences in Bristol’s beautiful parks. We offer opportunities to grow, innovate, and be part of something special.

We reward your hard work with a comprehensive benefits package, including:

Benefits

• Contributory pension scheme
• Career development: Career Pathways and MyLearning programmes
• Healthcare: Digital GP access for you and your family
• Travel discounts: Savings with TUI, Expedia, Booking.com, and more
• Shopping discounts: On Tesco, Sainsbury’s, Morrisons, and others
• Cinema: Up to 44% off tickets
• Cash rewards: Earn rewards every time you spend
• Wellness: Free mindfulness, wellness, and exercise classes
• Family & friends: Share discounts with loved ones

About Us

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive — because diversity is our strength!