Responsibilities
- Maximises cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits and remittances. Enforces, documents and establishes adequate controls for all revenues and expenses and protection of assets, and ensures controls will satisfy or improve the level of guest service. Maintains accurate and timely financial and operating information and provides analyses, interpretations and projections to management as required.
- Conducts monthly inspections and tests to ensure all departments are complying with required procedures.
- Performs those duties as required by the Financial Controller in respect of controls.
- Follows up on all capital expenditures to ensure compliance with original justification and approval.
- Assists and provides financial guidance in the formulation and implementation of the business plan, hotel and departmental budgets, objectives program, and to manage relevant budgets appropriately.
- Provides proactive administrative support to management with reference to policy enforcement, business advice and operational assistance.
- Obtains appropriate legal counsel regarding the business practices of the hotel, and maintains awareness of local rules, laws and regulations.
- Implements and maintains acceptable accounting practices and procedures as required by corporate policies and procedures, generally accepted accounting practices, and those affected by local conditions.
- Performs related duties and special projects as assigned and required.
- Holds monthly credit meetings with the Financial Controller, GM, Front Office Manager, and M&E Manager.
- Researches declined bank cards and other credit card charge backs for justification and validity.
Qualifications / Profile
- A welcoming personality who loves maintaining good working relationships with colleagues.
- Strong communication skills, comfortable chatting with colleagues for effective inter-departmental collaboration.
- Sharp attention to detail.
- A problem-solver who can think on their feet, handling any situation with a positive attitude.
- Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
- High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey. Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.
Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
Benefits
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year
- And much more!