Assistant Finance Manager

MARSH LLC.; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance brokerage firm in Birmingham is seeking an Account Manager. This role involves managing relationships with insurers and brokers, executing compliance due diligence, and meeting KPIs. Ideal candidates will have previous insurance experience, excellent communication skills, and strong organizational abilities. This hybrid position requires at least three days a week in the office. Additionally, the firm offers professional development opportunities and a vibrant workplace culture.

Benefits

Professional development opportunities

Vibrant and inclusive culture

Qualifications

• Experience in the insurance sector is essential.
• Must have excellent communication and interpersonal skills.
• Ability to organize and work methodically under pressure.

Responsibilities

• Manage relationships with insurers and brokers.
• Execute due diligence and ensure compliance with frameworks.
• Track and achieve KPIs and SLAs on contractual obligations.
• Serve as primary contact for communications with brokers.

Skills

Insurance experience

Relationship building

Communication skills

Organizational skills

Detail-focused

Tools

Excel

Job description

We are seeking an Account Manager to join MPS in a role that will take you in a different direction in comparison to a more "traditional" broking role in insurance. Working alongside the Fast Track Delegated Authority Underwriting team, you will be responsible for managing the relationships with the Insurers, working with UK and global business practices as well as the Mumbai Fast Track team. What can you expect?

Responsibilities

• Placement of Fast Track eligible risks.
• Day‑to‑day management of the relationships with the brokers and facility insurers, and the Mumbai Fast Track team.
• Execute the due diligence and external audit processes for delegated authority relationships, ensuring adherence to risk and compliance frameworks.
• Track and achieve all KPIs and SLAs for the contractual obligations.
• Serve as the first point of contact for day‑to‑day communications with brokers and designated clients (facility insurers), following up on correspondence.
• Work to strengthen and grow account relationships between MPS and the insurers.
• Provide training on processes and the DUA for Marsh broker colleagues.
• Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and apply judgment on when to elevate major issues to senior‑level colleagues ensuring compliance.
• Develop strong relationships with professional internal and external counterparts.
• Develop an understanding of client businesses by conducting research and providing analysis.
• Support colleagues by managing day‑to‑day aspects for designated accounts.
• Mitigate account concerns or issues encountered, address problems promptly and decide when and what to elevate to senior‑level colleagues.
• Ensure strong placement and process discipline – ensuring end‑to‑end tasks are completed in a timely manner.

Requirements

• Previous insurance experience.
• Ability to build relationships internally with peers within other departments is essential.
• Excellent communication and interpersonal skills.
• Highly organized and methodical in approach.
• Ability to work under pressure, often to tight deadlines.
• Detail‑focused.

What Makes You Stand Out

• Interest in Underwriting/Broking as a subject or as a previous track record ideally.
• Interest in London market as a subject or as a previous track record ideally.
• Good Excel and communication skills.

We are seeking a talented individual to join our Marsh Portfolio Solutions team at Marsh. This is a hybrid role that has a requirement of working at least three days a week in the office.

Marsh Portfolio Solutions (MPS) is a dynamic client‑centric practice within Marsh UK that places and manages a range of innovative portfolio placement solutions on behalf of Marsh business practices. MPS comprises 120 dedicated professionals who provide a range of intermediary services to insurer clients including sophisticated management information and innovative placement structures.

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90 000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one "anchor day" per week on which their full team will be together in person.