Assistant Facilities and Workplace Experience Manager

Sodexo; United Kingdom; On-site; GBP 34,000 - 35,000; Full time

Job summary

A global facilities management company is seeking an Assistant Facilities and Workplace Experience Manager at the University of Greenwich. This role involves leading a team to deliver exceptional FM services, managing budgets, and driving performance improvement. Ideal candidates will have at least 3 years of management experience in a similar environment and strong knowledge of FM service delivery. A competitive salary and excellent benefits are offered.

Benefits

Competitive salary

Excellent benefits package

Career growth opportunities

Online mental health support

Employee Assistance Programme

Virtual GP service

Exclusive discounts

Pension plan membership

Learning and development opportunities

Bike to Work Scheme

Qualifications

• Minimum 3 years’ management experience in FM or a similar environment.
• Strong knowledge of hard and soft FM service delivery.
• Experience in budget management, resource planning, and payroll systems.

Responsibilities

• Lead and motivate a multi‑skilled team to deliver exceptional FM services.
• Manage service budgets and ensure compliance with SLA and safety standards.
• Oversee subcontractor performance and build strong supplier relationships.

Skills

Management Experience in FM

Knowledge of FM Service Delivery

Budget Management

Performance Reporting

Education

IWFM Level 4 Qualification

Job description

Join Our Team as an Assistant Facilities and Workplace Experience Manager– Make an Impact Every Day. Fixed Term Contract up to 6 months. University of Greenwich Medway Campus ME4 4TB, flexibility to cover other campuses as and when required. Monday - Friday 8:00 am – 4:30 pm (40 hours pw). £34,000 - £35,000pa + excellent benefits.

About the Role

At Sodexo, we believe that a great campus experience goes far beyond the classroom. It’s about creating safe, welcoming, and inspiring spaces where students and staff can thrive. That’s why we’re looking for a passionate and proactive Assistant Facilities and Workplace Experience Manager to join our dynamic team at the University of Greenwich, Medway. If you’re ready to make a positive impact through exceptional service delivery, people leadership, and innovative workplace experience solutions, this is the perfect opportunity to grow your career with a global industry leader.

Key Responsibilities

• Lead and motivate a multi‑skilled team to deliver exceptional FM services.
• Manage service budgets, including labour, consumables, and materials.
• Drive continuous improvement, innovation, and performance excellence.
• Ensure full compliance with SLA, KPIs, safety standards, and audit requirements.
• Oversee subcontractor performance and build strong supplier relationships.
• Deliver engaging team communication, from daily huddles to monthly meetings.
• Champion health, safety, and wellbeing across all service lines.
• Support recruitment, training, development, and performance management.
• Analyse data and service reports to implement meaningful improvements.
• Foster strong relationships with clients, stakeholders, and internal teams.

What We’re Looking For

• Minimum 3 years’ management experience in FM or a similar environment.
• Strong knowledge of hard and soft FM service delivery.
• IWFM Level 4 qualification (or working towards it) – desirable.
• Experience in budget management, resource planning, and payroll systems.
• Confidence in producing and presenting performance reports.
• Positive, solutions‑focused mindset and commitment to continuous improvement.
• Strong understanding of risk assessments, compliance, and safe systems of work.

What We Offer

• A competitive salary & excellent benefits package.
• Opportunities for career growth and development.
• A diverse, supportive, and inclusive workplace.
• The chance to make a real difference in the day‑to‑day experience of students and staff.
• Unlimited access to an online mental health and wellbeing support platform.
• Employee Assistance Programme for legal, financial, and personal support.
• 24/7 access to a virtual GP service.
• Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.
• Membership in the Mercer Aspire Pension Plan.
• Learning and development opportunities to enhance your career growth.
• Bike to Work Scheme.

Ready to Be Part of Something Greater?

If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey. Friendly customers. Vibrant communities. Exciting careers.

Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications.