Assistant F&B Manager

Delta Hotels by Marriott Bexleyheath; Bexleyheath; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels by Marriott Bexleyheath is seeking a dedicated Food Service Supervisor/Assistant F&B Manager to join our team. You will lead service across venues, ensure guest satisfaction, and uphold brand standards in a busy hotel environment.

The role offers development opportunities within Marriott's global network, a competitive salary, and a range of staff perks. Applicants should have at least 1 year of customer service experience and a high school diploma or GED.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of related work experience in a customer service role.

Responsibilities

• Lead by example with a positive attitude, grooming and on-brand behavior across all venues.
• Assist the F&B Manager with team management, floor service, bartending, hosting and banqueting.
• Adhere to cleaning, sanitising and food hygiene standards and ensure safety compliance.
• Respond to guest inquiries, assist with reservations and group enquiries, and drive revenue opportunities.
• Maintain cleanliness and hygiene of all F&B areas at all times.

Skills

Customer service

Education

High school diploma or GED

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a highly competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities

• Lead by example with brilliant positive attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times. The role of Food Service Supervisor is multi-functional, which is based across all venue and types of service delivery in the hotel.
• An Assistant F&B Manager will multitask between managing the team, undertaking and supervising floor service, bartending, barista, hosting, banqueting service and banqueting rooms setups on any given day and in any outlet as required and as directed by managers.
• You must adhere to and manage the adherence by others to all guidelines provided in relation to cleaning, sanitising and returning to usage of all tables, chairs and equipment to ensure compliance with company guidelines. In addition, you must be fluent with correct food handling and service procedures relating to food hygiene, health, safety and allergy awareness.
• As an Assistant F&B Manager, your role will also include assisting management supervisors & associates with answering guest enquiries for reservations, taking and positively converting groups enquiries and any additional sales/revenue generating activities and general administration to ensure the effective running of the F&B department.
• As Assistant F&B Manager, your role will also include creating a harmonious relationship with the culinary and back of house teams and assisting them where necessary in order to ensure that we are exceeding guest expectations with every visit.
• You’re expected to maintain the cleanliness and hygiene of all F&B areas at all times and advocate this as best practice.

Safety And Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience in a customer service role.

Join us and be part of a team that values excellence, sustainability, and career growth.