Assistant Event Manager

Tottenham Hotspur Football Club; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sports organization in the UK is seeking an Assistant Event Manager to enhance their Event Delivery Team. The ideal candidate will manage various events, ensuring all requirements are met to an excellent standard while dealing with clients and internal stakeholders. Strong project management, customer service, and communication skills are essential. Previous experience in the events industry is a plus. This role may require work during evenings, weekends, and bank holidays.

Qualifications

• Strong project management skills with the ability to handle multiple events.
• Proven customer service skills and excellent communication.
• Experience in the stadium events industry is a plus.

Responsibilities

• Prepare and ensure event requirements are delivered excellently.
• Conduct show rounds for clients, addressing queries promptly.
• Liaise with internal stakeholders for safe event delivery.
• Create and distribute necessary event documentation.
• Manage budgets, raise POs, and invoice clients as needed.

Skills

Strong project management

Excellent face to face customer service skills

Proven communication and relationship building skills

Knowledge of events industry

Effective time management

Ability to work calmly under pressure

Job description

The Role

We’re currently recruiting an Assistant Event Manager within our Event Delivery Team to help us take things to the next level.

About You

• For your allocated non major events, prepare and ensure all event owner requirements are planned, coordinated and delivered to an excellent level.
• Conduct detailed show rounds for clients, addressing queries promptly and professionally.
• Liaise with internal stakeholders to ensure that all requirements are carried out, and the events are delivered safely and securely.
• Collate all the necessary information and documentation from the client. Work with the relevant internal departments to ensure that the client’s arrangements and documentation are all in order. Create and distribute the necessary event documentation.
• Work within the agreed budget, raise PO’s and if needed make sure that the client is charged and invoiced for costs.
• To support the wider events team from time to time in the administration and operational delivery of major events
• Work and manage event days as and when required (including load in and load out periods)
• Due to the nature of the industry and the role, some out-of-office hours work would be requiredincluding evenings, weekends, and bank holidays.

What you will bring

• Strong project management, with the ability to work on several events at once.
• Excellent face to face customer service skills
• Proven communication and relationship building skills
• Knowledge of/ interest with ideally experience in the stadium events industry
• Effective time management skills with the ability to adapt to changing circumstances.
• Values & respects others, builds relationships (internal & external), collaborates.
• Low Ego, A cheerful disposition and good sense of humour.
• Able to work calmy under pressure while maintaining standards and positive attitude

The Tottenham Hotspur Way

Is to push harder, rise higher and forge greater. We involve, inspire and elevate one another to be our best selves, to produce exceptional on and off the pitch. Every day brings us opportunities to improve and make the impossible, possible.

Our values that bind us

DREAM THE IMPOSSIBLE – Impossible made possible when we think outside the box

DARE TO CHANGE THE GAME – Relentlessly strive for glory and leave our mark on the world

DO IT OUR WAY – Win the right way, never at all costs.

Our Responsibility to you

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS, and reference checks for this role.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.