Assistant Education Officer

Great Ormond Street Hospital; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Great Ormond Street Hospital is seeking an experienced administrator to support the Medical and Dental Education (MDE) department. The role involves coordinating and delivering education programmes, handling teaching events, venues, catering, and delegate registrations.

You will maintain documentation, assist with agendas and minutes, and ensure compliance with data protection and trust policies. You will work closely with the senior education team, provide customer-focused service to

Qualifications

• Experience of working in an NHS setting or similar healthcare environment.
• Experience of working in an office environment.
• Understanding of Health & Safety at Work Act and equality & diversity issues.
• Experience of committee support and minute taking.
• Experience of organising meetings and events.
• Education to NVQ Level 3 in English & Maths or equivalent.

Responsibilities

• Provide comprehensive administrative support to the Senior Education Team in the coordination and delivery of Medical and Dental Education programmes, teaching activities, examinations and educational events.
• Organise teaching sessions, book venues, arrange catering, manage delegate registrations and course capacity, and publicise events to maximise engagement.
• Support programme management groups with agendas, minute taking, action tracking and meeting coordination.
• Act as a point of contact for enquiries, delivering professional, customer-focused service to internal and external stakeholders.
• Process study leave applications, support MDE Fellows with administrative tasks, and ensure compliance with Trust policies.

Skills

Organisational skills

Autonomous working

Communication skills

Problem solving

Education

NVQ Level 3 in English & Maths or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Databases

Job description

Job overview

You will ensure efficient day-to-day management of Medical and Dental Education Programmes under the direction of the Head of MDE. This may include (but is not restricted to) programmes in:

• Undergraduate Medical Education

• Postgraduate Medical Education

• Postgraduate Dental Education

You will be expected to provide operational input into the design, delivery and evaluation of internal systems and processes, to ensure all Medical and Dental Education Training Programmes operate effectively.

They will have a responsibility for accurate collecting, recording, analysing, and reporting of data to allow the department to meet its internal and external compliance and reporting requirements. This role will provide strong administration support to the senior education team in the coordination and delivery of MDE programmes. This may include organising teaching events, booking venues, arranging catering and delegate bookings and publicising new events.

Main duties of the job

You will provide comprehensive administrative support to the Senior Education Team in the coordination and delivery of Medical and Dental Education (MDE) programmes, teaching activities, examinations and educational events. Responsibilities include organising teaching sessions, booking venues, arranging catering, managing delegate registrations and course capacity, publicising events, and supporting the marketing of education programmes both internally and through social media channels to maximise engagement and attendance.

The role will support programme management groups through the preparation and distribution of agendas, minute taking, action tracking and meeting coordination. The post holder will act as a key point of contact for enquiries, providing a professional, responsive and customer-focused service while maintaining effective communication with a wide range of internal and external stakeholders.

Additional responsibilities include processing medical and dental study leave applications, supporting MDE Fellows with administrative activities, managing departmental systems and records, processing payments where required, and ensuring compliance with Trust policies relating to data protection, confidentiality and record keeping. The post holder will contribute to the development and review of departmental procedures and policies, support the delivery of new educational initiatives and induction programmes, and undertake any other duties appropriate to the role in support of the MDE department's objectives.

Working for our organisation

Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world-class care to children and young people with rare, complex and difficult-to-treat conditions.

Together with our research partner, the UCL Great Ormond Street Institute of Child Health, we form the UK’s only academic Biomedical Research Centre specialising in paediatrics.

Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site.

We believe our people are the head, the heart, the hands and the face of GOSH. Being part of our team is incredibly rewarding and you will be doing something extraordinary to the lives of the children and young people we care for.

GOSH is a challenging, complex and inspiring place to work. Each and every day our people come together to support each other to deliver excellent patient care, often working to help our patients and their families navigate through demanding processes and difficult decisions.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Person specification

GOSH Culture and Values

Essential criteria

• Collaboration - We work together to deliver safe, consistent, patient-centred care. Respect - We treat everyone with respect, kindness and equity. Curiosity - We stay curious to drive innovation that delivers exceptional patient outcomes.
• Experience of working as part of a diverse team. Experience of contributing to an inclusive workplace culture.

Academic/Professional qualification/Training

Essential criteria

• Education to NVQ Level 3 in English & Maths or equivalent

Desirable criteria

• Evidence of continuing professional and personal development
• Completion of a minute taking course (or willingness to undertake)

Experience/Knowledge

Essential criteria

• Experience of working in an NHS setting and representing a service within a Trust setting.
• Experience of working within an office environment.
• Understanding of Health & Safety at Work Act, Equality & Diversity issues and all other relevant statutory regulations
• Experience of committee support and minute taking
• Experience of organising meetings and events

Desirable criteria

• Interest in Medical Education
• Demonstrated interest in Learning and development.

Skills/Abilities

Essential criteria

• Excellent organisational skills, ability to work autonomously, prioritise own workload and act on own initiative
• Competent in the use of Microsoft Word, Excel, PowerPoint and Databases
• Ability to communicate effectively with staff from a variety of backgrounds, levels, and disciplines in writing and verbally
• Ability to take ownership and resolve problems.
• Proven ability to produce well-presented clear and accurate documents
• Excellent organisational skills, ability to work autonomously, prioritise own workload and act on own initiative.
• Competent in the use of Microsoft Word, Excel, PowerPoint and Databases.
• Excellent organisational skills, ability to work autonomously, prioritise own workload and act on own initiative.

Desirable criteria

• Ability to use graphic design programmes, Adobe Photoshop