Assistant Duty Facilities Manager

Aspire Recruitment; Manchester; On-site; GBP 31,000; Full time

Job summary

A leading university in Manchester is seeking an Assistant Duty Manager to oversee high-quality facilities services. The role involves cleaning, maintenance, and reception duties while ensuring customer satisfaction. Ideal candidates have strong customer service backgrounds and excellent communication skills. This temp-to-perm position offers £14.60 per hour, Monday to Friday, with working hours from 10 AM to 6 PM.

Qualifications

• Strong background in customer service.
• Excellent communication skills.
• Ability to remain calm and solution-focused under pressure.

Responsibilities

• Lead and support the team in delivering soft facilities services.
• Ensure high standards of cleanliness and hygiene.
• Deliver induction and ongoing training.

Skills

Customer service

Communication skills

Problem-solving

Team coaching

Job description

Overview

Facilities Assistant Duty Manager £14.60 per hour
Manchester City Centre
10am to 6pm
Monday to Friday
Temp to perm contract

An exciting opportunity has arisen to join one of Manchester s top universities as an Assistant Duty Manager in the highly successful facilities team.

About the Role

As an Assistant Duty Manager, you will play a key role in leading and supporting the team to deliver high-quality soft facilities services, including:

• Cleaning
• Minor repairs and maintenance
• Reception and concierge duties

Manage the day-to-day/operational provision of soft facilities and comprehensive cleaning service to ensure high standards of cleanliness and hygiene in line with the Service Level Agreement.
You\'ll help build a culture of pride in our spaces and ensure our services align with the University\'s commitment to excellence and customer satisfaction.

What We\'re Looking For

• Deliver induction training and standard ongoing/refresher training
• Strong background in customer service
• Excellent communication skills
• Ability to remain calm and solution-focused under pressure
• Experience in coaching and supporting teams in a fast-paced environment

Role Details

• Contract Type: temp to perm contract
• Working Hours: Monday to Friday, 10AM 6:00 PM (year-round)

Send your CV to Annalee Wood at Aspire Recruitment today or call us (phone number removed)

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.