Assistant Director Of Housing Management

Pertemps; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing agency is seeking an experienced Assistant Director of Housing to lead housing services across a diverse portfolio in West London. The role involves strategic leadership, managing service transformation, and ensuring compliance with housing legislation. Candidates should have significant senior-level housing experience, excellent communication skills, and a degree-level education. This is a full-time position under a 6-month ongoing contract with a pay rate of £650 to £700 per day.

Qualifications

• Significant senior-level housing leadership experience.
• Strong understanding of housing legislation and regulatory frameworks.
• Proven track record in service transformation and performance management.

Responsibilities

• Provide strong leadership across housing operations and tenancy services.
• Oversee service performance, budgets, and reporting.
• Manage complex case escalations and drive continuous improvement.

Skills

Leadership in housing operations

Service transformation

Stakeholder management

Understanding of housing legislation

Excellent communication skills

Education

Degree-level education or equivalent

Job description

Job Title: Assistant Director of Housing

Location: West London

Contract Type: 6-Month Ongoing Contract

Pay Rate: £650 to £700 per day (Umbrella)

Working Pattern: Full-time

Role Overview

We are seeking an experienced and strategic Assistant Director of Housing to lead and drive high-quality housing services across a large and diverse portfolio. This senior leadership role requires a dynamic and influential professional with a proven track record in housing management, service transformation, and stakeholder engagement. You will play a key role in shaping service delivery, driving improvement, ensuring compliance, and supporting the organisation in delivering excellent outcomes for residents.

Key Responsibilities

Strategic Leadership & Service Improvement

• Provide strong leadership across housing operations, tenancy services, homelessness, and resident support.
• Lead service transformation initiatives, driving efficiencies and improving customer experience.
• Ensure compliance with housing legislation, safeguarding, statutory duties, and regulatory standards.
• Develop and implement strategic plans in line with organisational objectives.

Operational & Performance Management

• Oversee service performance, budgets, KPIs, and reporting.
• Drive continuous improvement and modernisation across all housing teams.
• Manage complex case escalations and support resolution of high-risk issues.
• Build strong partnerships with internal teams, local authorities, health services, support providers, and community organisations.

Requirements

• Significant senior-level housing leadership experience.
• Strong understanding of housing legislation, regulatory frameworks, and strategic housing functions.
• Proven track record in service transformation, performance management, and budget leadership.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to influence at all levels, including executive and political stakeholders.
• Degree-level education or equivalent, with CIH qualification desirable.

All Applications are monitored and qualified candidates will be contacted by phone call or email to be shortlisted.