Assistant Data Centre Manager

VIRTUS Data Centres

Slough

On-site

GBP 35,000 - 50,000

Full time

14 days+

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Job summary

A leading data centre provider in Slough is looking for an Assistant Data Centre Manager. This role involves supporting the Data Centre Manager in day-to-day operations and responsibilities including budget management, procurement, and staff adherence to policies. The ideal candidate should have experience in a similar support role and a strong focus on customer service. This is a full-time position offering an opportunity to work in a dynamic and growing sector.

Qualifications

Experience in similar FM/contract support role.
Managing 3rd party suppliers and FM team against stringent SLA’s.
Experience of working in a data centre management organization.

Responsibilities

Assist in management of 3rd party contractors and suppliers.
Ensure compliance with health and safety standards.
Monitor site efficiencies and reduce power costs.

Skills

Team player

Customer service focus

Attention to detail

Good communication skills

Tools

AutoCAD

BMS

PMS

CMMS

Word

Excel

Power Point

Job description

Overview

Join to apply for the Assistant Data Centre Manager role at VIRTUS Data Centres.

VIRTUS Data Centres is the UK’s fastest-growing data centre provider. We own, design, build, and operate some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we announced our expansion into continental Europe, starting with Berlin and growing across the region. At VIRTUS, we aim to be a positive force in the fourth industrial revolution—delivering innovative solutions while staying rooted in our values: integrity, curiosity, commitment, and teamwork.

Job Summary

Reporting to Data Centre Manager, the Assistant Data Centre Manager is responsible for the joint day-to-day management of the site. The scope includes Data Centre management, customer implementations, operational continuity, reporting and billing along with the management of 3rd party contractors.

Main Duties

Technical Resource

Supporting the Data Centre Manager(s) in the day-to-day operations and customer requirements.
Managing new customer requirements, site tours, drawings, pricing and implementations.
Operations Financial Budgeting: assisting the Data Centre Manager(s) with management of the operational and capital expenditure budgets for the data centre, ensuring that expenditures are within the allocated budget and identifying areas for cost savings.
Site Level Procurement: assisting the Data Centre Manager(s) with handling the procurement of goods and services at the site level, including managing costs, managing supplier relationships, and ensuring timely delivery of materials.
Capacity management including power, floor space, and assisting with forecasting loadings.
Witness Data Centre scenario testing, track and log issues with any lessons learned.
Consistent monitoring of site efficiencies, overall reduction in PUE and power costs.
Managing the internal cabling (and external carrier fibres brought into the building) to a high standard and recording cabling updates.
Delivering customer projects and extra works on time and within budget.
Assisting in management of equipment lifecycle including budgeting, technical feasibility, critical spares, operational risk reduction and improvement planning.

Site Availability

Maintaining zero customer down time including any breaches to contractual SLA’s and KPI’s.
Working closely with the Service Management Centre on ticket updates, change control, customer installation schedules, handovers and customer communications.
Assist with managing and escalating any potential customer affecting issues.

Campus Consistency

Ongoing support of the Data Centre alignment and consistency throughout the VIRTUS portfolio.

Third Party Monitoring

Ensuring all staff, customers and contractors’ adherence to site policies and operational processes.
Responsibility for ensuring the day to day performance management of 3rd party maintenance contractors / suppliers, ensuring work is completed to a high standard.

Planned Preventative Maintenance

Validating all PPM’s are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion.
Support in tracking all KPI’s that support the maintenance “fee at risk”.

Reporting

Assisting with monthly reporting on customer power usage, PUE, capacity, NRR trackers, board packs, business rates and ensuring all information is correct and delivered on time.
Quality updates for the daily call and attendance at weekly/monthly service review, maintenance and construction meetings.

General Responsibilities

Working closely with all VIRTUS key stakeholders, be able to focus on the wider group.
Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
Ensure the Data Centre is always clean and tidy, and visually kept to a high standard.

Any other reasonable requests made by your line manager.

Person Specification

Experience

Experience in similar FM/contract support role.
Experience of managing in a live operational business-critical environment.
Managing 3rd party suppliers and FM team to deliver against stringent SLA’s.
Experience with business continuity, risk management, incident management and change control.
Experience of working within a data centre management organisation.
Experience of BMS, PMS, and CMMS systems.
Experience of producing and amending AutoCAD drawings to a good standard.

Knowledge

Good understanding of Health & Safety, ISO standards, and compliance.
Good working knowledge of Word and Excel and Power Point essential.

Skills

Experienced team player, flexible and adaptable.
Takes personal ownership and accountability for actions.
A passion for ensuring outstanding customer service is achieved.
Tenacious and assertive where necessary, effective under pressure.
Attention to detail with high personal standards and the desire to complete tasks on time.
Ability to work efficiently, timely and cost effectively under continually changing demands and requirements.
Pro-active attitude and commitment to ensuring issues are successfully concluded.
Good communication and interpersonal skills (written and spoken).

Additional Information

In line with VIRTUS’ Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process.

VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

We reserve the right to close this post for applications should sufficient applications be received.

Job Details