Assistant Contract Manager

Imperial College Healthcare NHS Trust; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading NHS Trust in London is seeking an Assistant Contracts Manager to support the Estates Contract Manager. You will oversee contract delivery and ensure service quality across hospital environments. The position requires strong organizational skills, technical understanding, and the ability to work independently on safety and compliance issues. Flexible working and career development opportunities are offered.

Benefits

Career development

Flexible working

Staff recognition scheme

Cycle to Work scheme

Fitness facility membership options

Qualifications

• Experience in a large Acute Health Care Environment in an operational management role.
• Knowledge of electrical & mechanical engineering theory & practice.
• Ability to write formal Risk Assessments and manage Health & Safety.

Responsibilities

• Support the Estates Contract Manager in contract management.
• Deliver efficiencies and maintain service quality.
• Ensure compliance with best practices and Trust policies.

Skills

Organizational skills

Technical understanding

Communication skills

Safety and quality management

Numeracy skills

Education

Degree level or equivalent experience

Job description

Job overview

Join one of the UK's leading NHS Trusts and help us deliver excellence across our world-renowned hospitals. As an Assistant Contracts Manager, you'll play a vital role in supporting the Estates Contract Manager to ensure our Hard FM Managed Service provider delivers exceptional quality, responsiveness and value across all Trust sites.

This is your opportunity to make a real difference - you will be helping to maintain a safe, efficient, and compliant hospital environments that enable outstanding patient care. You'll oversee contract delivery, performance, and compliance while helping to drive service improvements and sustainability.

We're looking for an organised, proactive professional with strong technical understanding, excellent communication skills and a commitment to upholding the highest standards of safety and service.

At Imperial College Healthcare, you'll be part of a diverse, collaborative community that values innovation, expertise and personal growth. We offer professional development, flexible working and access to a wealth of staff benefits in the heart of London.

Join us and help shape the future of healthcare estates management.

Main duties of the job

• To support the Trust's Deputy Head of Estates (Service Delivery), Estates Contract Manager in ensuring that the Hard FM Managed Service provider meets both the spirit and detail of the outsourced contract in terms of responsiveness, quality of service and workmanship.
• To provide an effective and professional service delivering efficiencies and benefit to the organisation.
• To ensure that all information relevant to the Hard FM managed services contract is made available to both the Head and Deputy Head of Estates Service Delivery in terms of provider performance and conformity to standards and the contract.
• To ensure that the service is delivered in accordance with the accepted best practice, both National and International laws and Trust Policies and Procedures.
• To Act as the "Authorised Person" (AP) for a number of specific services/trades.
• Deputise for the Estates Contract Manager as and when necessary for all sites operated by Imperial College NHS Healthcare Trust and 'act up' to Estates Contract Manager duties when required.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

Essential criteria

• Specialist works and building knowledge including relevant legislation, guidance and best practice
• Significant experience of working in a large Acute Health Care Environment in an operational management role

Desirable criteria

• To degree level of equivalent experience
• Membership of relevant professional organisation
• Relevant training related to hospital maintenance or safe systems of work

Experience

Essential criteria

• Experience of working in a large acute Trust
• Experience of managing complex information systems using bespoke software
• Writing formal Risk Assessments and subsequent risk control and management
• Health & Safety management

Desirable criteria

• Five years experience of Estates Operations Maintenance and management.

Skills/Knowledge/ Abilities

Essential criteria

• A Good working knowledge of electrical & mechanical engineering theory & practice.
• Experience and knowledge of writing and analysing key performance metrics to monitor and improve services.
• A comprehensive understanding and knowledge of hospital stakeholders and regulations.
• Ability to work independently with respect to safety, quality and risk management.
• Fully competent in the use of modern office, financial and database software applications
• Skill in research and developing more cost-effective ways of achieving safety in high value equipment maintenance.
• Advanced standards of numeracy and written skills