Assistant Conference and Events Manager

Hilton Worldwide, Inc.; Reading; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading hotel brand in England is seeking an Assistant Conference and Events Manager. You will manage Conference and Banquet operations to ensure exceptional guest experiences, optimize sales, and develop team leadership. The ideal candidate will have knowledge of the hotel sector and strong communication skills. Competitive salary and benefits are provided, including professional development opportunities.

Benefits

Yearly Salary from £28,500 to £30,500

Smart uniform provided and laundered

Free meals when on duty

Career development programs

Team Member Travel Program

Holiday: 28 days including bank holidays

Discounted dental and health cover

Free Parking

Modern Team Member areas

Qualifications

• Record of success in Conference and Beverage, specifically delivering profit and controlling costs.
• Experience in Conference and Banquet Operations in a managerial position is advantageous.

Responsibilities

• Assist in managing all Conference and Banqueting operations.
• Maintain exceptional levels of customer service.
• Ensure compliance of brand standards.
• Optimise sales and contain costs, identifying areas for action.

Skills

Strong knowledge of hotel/leisure/service sector

Exceptional communication skills

Exceptional leadership skills

Job description

Job Description - Assistant Conference and Events Manager (HOT0C2JN)

Assistant Conference and Events Manager (HOT0C2JN)

Job Number: HOT0C2JN

Work Locations

Hilton Reading Hotel, Drake Way, Reading, RG2 0GQ

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS

- Here it’s all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we’re committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking

A WORLD OF REWARDS

Yearly Salary ranging from £28,500 up to £30,500 plus service charge

Smart uniform provided and laundered

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Free Parking

Modern and inclusive Team Member’s areas

A Conference and Events Assistant Manager is responsible for assisting with managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring targets are met.

What will I be doing?

As a Conference and Events Assistant Manager you are responsible for assisting with managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Events Assistant Manager will also be required to optimise sales and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist in managing all Conference and Banqueting operations
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Aware of trends and propose ideas to build the range and quality of Conference and Banquet
• Optimise sales and contain costs, identifying any areas for action
• Set achievable budgets and other short- and long-term functional goals
• Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure that training is carried out on an ongoing basis
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Front Office team
• Assist other departments wherever necessary

What are we looking for?

A Conference and Events Assistant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong knowledge of hotel/leisure/service sector
• Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
• Exceptional communication skills
• Exceptional leadership skills to create a winning team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.