Assistant Cluster Meeting & Events Manager

Malmaison; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel brand in Reading is seeking an Assistant Cluster Meetings & Events Manager. This role involves managing events, providing exceptional guest service, and supporting team development. Ideal candidates should have hands-on experience in events management. The position offers competitive compensation with unique employee benefits including discounted stays and wellness programs.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Uniform provided

Wellness & National Campaign Days Calendar

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Hands-on experience in a similar events/meetings role.
• Ability to manage multiple events.
• Customer-focused approach.

Responsibilities

• Lead the events team to ensure all meetings, events and weddings run smoothly.
• Coordinate planning and execution of events from start to finish.
• Provide exceptional guest service and act as the main point of contact for clients and guests.
• Support internal development and progression opportunities within the team.
• Collaborate with Food & Beverage, Sales, and Operations to deliver memorable experiences.

Job description

Overview

About the Location: Reading Malmaison is a historic station hotel in Reading, Berkshire, with 76 bedrooms, a 74-seat Bar & Grill, and 6 private event spaces (largest seating up to 80). It is a part of Frasers Hospitality, Malmaison & Hotel Du Vin. The hotel offers a new Work and Play Meeting and Events Space and is seeking an Assistant Cluster Meetings & Events Manager for a permanent role in Reading. The role is 45 hours per week with a competitive salary, and it is not a standard 9-5 office position.

It’s all in the detail—from a meeting for 6 guests to a 160-cover wedding, and you will be the face of the business, often before the guest steps foot in the hotel. This could be the next step for you into an Operations Manager role as we actively encourage internal development and progression.

Responsibilities

• Lead the events team to ensure all meetings, events and weddings run smoothly.
• Coordinate planning and execution of events from start to finish.
• Provide exceptional guest service and act as the main point of contact for clients and guests.
• Support internal development and progression opportunities within the team.
• Collaborate with Food & Beverage, Sales, and Operations to deliver memorable experiences.

Qualifications

This role requires hands-on experience in a similar events/meetings role. You should be able to manage multiple events, lead a team, and demonstrate a customer-focused approach.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night
• Discounted Friends and Family Room Rate with 50% off best available rate
• 35% off your bill when you dine in Brasseries and Bistros
• Fully funded Apprenticeship programmes
• High Street Discounts on a range of shops, experiences, holidays and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans (dental, optical, medical and more) from £5 per month
• Referral schemes that pay up to £1500
• Uniform provided
• Wellness & National Campaign Days Calendar
• Wagestream payroll access to view earned wages in real time
• Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
• Supportive community partner with The Brain Charity
• Employee Assistance Programme – free, confidential advice 24/7

Apply

Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.