Assistant Cleaning Manager

OCS; Bridgwater; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Wagestream early pay

OCS Academy digital courses

Hapi app discounts

Apprenticeships program

Job summary

OCS UK & Ireland is seeking an Assistant Cleaning Manager to support the Cleaning Manager in day-to-day operations, ensuring high standards of cleanliness, safety and customer service.

You will supervise teams, plan daily activities, conduct audits, address issues, and drive continuous improvement across the contract. This role offers 5 mornings per week and early start times, with development opportunities within a leading facilities management company.

Qualifications

• Previous supervisory experience within a cleaning, facilities management, or support services environment.
• Strong understanding of cleaning methodologies, equipment, and industry best practices.
• Good knowledge of Health & Safety legislation and COSHH requirements.
• Excellent communication and people management skills.
• Ability to organise workloads and prioritise tasks effectively.
• Flexible and reliable approach to work.
• Desirable: Experience within a large-scale commercial, manufacturing, healthcare, education, or transport environment.
• Cleaning industry qualifications (e.g., BICSc).
• IOSH Working Safely or equivalent Health & Safety qualification.
• Experience managing rotas, audits, and KPI performance.

Responsibilities

• Assist in the delivery of all cleaning services in line with contractual requirements and company standards.
• Support the planning and allocation of daily cleaning activities to ensure efficient service delivery.
• Conduct regular audits and inspections to monitor cleaning quality and identify areas for improvement.
• Respond promptly to service issues and implement corrective actions where required.
• Support mobilisations, service enhancements, and site improvement initiatives.
• Supervise and support cleaning operatives across the site.
• Assist with recruitment, onboarding, and induction of new employees.
• Deliver toolbox talks, team briefings, and training sessions.
• Monitor attendance, performance, and productivity levels.
• Promote employee engagement, wellbeing, and a positive team culture.
• Ensure compliance with all Health & Safety policies, procedures, and legislation.
• Support the completion and review of risk assessments and safe systems of work.
• Ensure all cleaning equipment, machinery, and chemicals are used safely and correctly.
• Report accidents, incidents, and near misses in line with company procedures.
• Maintain COSHH records and promote safe working practices at all times.
• Build and maintain positive relationships with clients and key stakeholders.
• Support regular client meetings and site walkarounds.
• Ensure customer complaints and service requests are resolved professionally and efficiently.
• Promote a customer-focused culture within the cleaning team.
• Assist with the management of labour budgets and staffing levels.
• Support stock control processes and ordering of cleaning consumables.
• Monitor the effective use of materials and equipment to minimise waste.
• Contribute to achieving contract objectives and performance targets.

Skills

Supervisor experience

Cleaning methodologies

Health & Safety COSHH

Communication

Workload organisation

Microsoft Office

Flexible & reliable

Tools

Microsoft Office

Job description

Working Pattern

mornings, 5:00 - 15:00 , 5 in 7

About The Role

We’re recruiting for an Assistant Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

As an Assistant Cleaning Manager, you will support the Cleaning Manager in the day-to-day management of cleaning operations, ensuring the highest standards of cleanliness, health and safety, and customer service are consistently achieved. You will play a key role in supervising cleaning teams, driving performance, and maintaining compliance across the contract.

Your key responsibilities will include, but are not limited to:

• Assist in the delivery of all cleaning services in line with contractual requirements and company standards.
• Support the planning and allocation of daily cleaning activities to ensure efficient service delivery.
• Conduct regular audits and inspections to monitor cleaning quality and identify areas for improvement.
• Respond promptly to service issues and implement corrective actions where required.
• Support mobilisations, service enhancements, and site improvement initiatives.

Team Leadership

• Supervise and support cleaning operatives across the site.
• Assist with recruitment, onboarding, and induction of new employees.
• Deliver toolbox talks, team briefings, and training sessions.
• Monitor attendance, performance, and productivity levels.
• Promote employee engagement, wellbeing, and a positive team culture.

Health, Safety & Compliance

• Ensure compliance with all Health & Safety policies, procedures, and legislation.
• Support the completion and review of risk assessments and safe systems of work.
• Ensure all cleaning equipment, machinery, and chemicals are used safely and correctly.
• Report accidents, incidents, and near misses in line with company procedures.
• Maintain COSHH records and promote safe working practices at all times.

Customer Service

• Build and maintain positive relationships with clients and key stakeholders.
• Support regular client meetings and site walkarounds.
• Ensure customer complaints and service requests are resolved professionally and efficiently.
• Promote a customer-focused culture within the cleaning team.

Financial Responsibilities

• Assist with the management of labour budgets and staffing levels.
• Support stock control processes and ordering of cleaning consumables.
• Monitor the effective use of materials and equipment to minimise waste.
• Contribute to achieving contract objectives and performance targets.

About You

Essential Skills & Experience

• Previous supervisory experience within a cleaning, facilities management, or support services environment.
• Strong understanding of cleaning methodologies, equipment, and industry best practices.
• Good knowledge of Health & Safety legislation and COSHH requirements.
• Excellent communication and people management skills.
• Ability to organise workloads and prioritise tasks effectively.
• Competent in Microsoft Office applications and basic administrative tasks.
• Flexible and reliable approach to work.

Desirable

• Experience within a large-scale commercial, manufacturing, healthcare, education, or transport environment.
• Cleaning industry qualifications (e.g., BICSc).
• IOSH Working Safely or equivalent Health & Safety qualification.
• Experience managing rotas, audits, and KPI performance.

Why join OCS?

OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.

We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.

With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be , this includes our TRUE start Awards.

We now have over 600 live apprenticeships in the UK & Ireland — with a target of 1,000. That means more growth, more careers , more opportunity, allowing our employees to empower themselves with further development and qualifications!

Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts)

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.