Assistant Charity Shop Manager

Queenscourt Hospice; Nog Tow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local charity organization in England is seeking an Assistant Charity Shop Manager to oversee daily operations in the absence of the manager. Key responsibilities include coordinating with the Retail Stock distributor, supervising the Retail Assistant, and ensuring compliance with health and safety standards. Candidates must be flexible to work on weekends and contribute to the shop's professional image. The role offers a supportive work environment and opportunities for career progression.

Benefits

28 days annual leave plus Bank Holidays

Enhanced maternity, paternity, adoption, and shared parental leave

Occupational sickness scheme

Access to offers and discounts (including Blue Light Cards)

Comprehensive induction program with ongoing training

Career progression opportunities

Access to 24/7 Employee Assistance program (EAP)

Supportive employee-focused policies and wellbeing initiatives

Excellent support and supervision from management

Qualifications

• Flexibility to work across 7 days a week.
• Experience in retail operations preferred.

Responsibilities

• Assume responsibility for daily operations in the shop.
• Engage with the Retail Assistant and liaise with the Volunteering Team.
• Support online sales initiatives and oversee Gift Aid processes.

Job description

In the Charity Shop Manager's absence, the Assistant Charity Shop Manager will assume responsibility for the shop's daily operations under the direction of the Deputy Area Retail Manager (or the Area Retail Manager in their absence), working collaboratively with fellow Charity Shop Managers. Key duties include coordinating with the Retail Stock distributor, engaging with the Retail Assistant, and liaising with the Volunteering Team when appropriate. The role supports online sales initiatives, overseeing Gift Aid processes, and striving to meet sales objectives. The Assistant will contribute to Queenscourt's reputation by presenting a welcoming, professional storefront whilst ensuring full compliance with health and safety standards. An Assistant Charity Shop Manager will need to be flexible and available to work across 7 days a week. The post holder may be required to work across other Queenscourt Charity Shops as and when required.

Queenscourt Hospice is an independent charity that provides free, specialist palliative care for the people of Southport, Formby and West Lancashire. We care for patients with advanced progressive, illnesses, helping them to achieve the best possible quality of life.

• 28 days annual leave plus Bank Holidays, rising to 29 and 30 at respective 5 and 10 year anniversaries
• Enhanced maternity, Paternity, adoption and shared parental leave.
• Occupational sickness scheme
• Access to offers and discounts (including Blue Light Cards)
• A comprehensive induction program with ongoing training and development
• Career progression opportunities
• Access to 24/7 Employee Assistance program (EAP)
• Supportive, employee focussed policies along with a wealth of wellbeing initiatives.
• Staff receive excellent support and supervision from our management team.