Assistant Care Manager

New Resource Group; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A care services organization in the UK is seeking a Deputy Care Manager to support daily operations and ensure high standards of care. The ideal candidate will have a Level 3 qualification in Health & Social Care and at least two years of supervisory experience. Responsibilities include leading the care team, participating in on-call duties, and conducting compliance checks. This position requires flexibility in working hours and a commitment to quality assurance.

Qualifications

• At least two years' experience in a senior care or supervisory position.
• Dependable, adaptable, and able to remain calm in high-pressure situations.
• Confident with IT systems and report writing.

Responsibilities

• Direct the care team during shifts, providing guidance and encouragement.
• Step in with senior leadership cover during weekends.
• Carry out spot checks, audits, and compliance monitoring.

Skills

Leadership

Problem-solving

Understanding of CQC standards

IT systems proficiency

Medication procedures knowledge

Education

Level 3 qualification in Health & Social Care

Higher-level qualification in leadership (Level 4 or 5)

Job description

Summary

We're seeking a dedicated Deputy Care Manager to help shape and support a thriving domiciliary‑style care service. In this role, you'll work hand‑in‑hand with the Registered Manager to ensure high standards of safety, effectiveness, and quality across daily operations. You'll be a visible presence during early mornings, evenings, and weekends, offering reassurance to staff, families, and residents alike. Alongside leadership responsibilities, you'll remain hands‑on in care delivery, while also contributing to administration, compliance checks, and quality assurance.

Key responsibilities

• Direct the care team during shifts, providing guidance and encouragement.
• Step in with senior leadership cover during weekends and outside normal hours.
• Contribute to staff performance oversight, supervision, and training.
• Carry out spot checks, service reviews, audits, and compliance monitoring.
• Assist with medication checks and review of care records.
• Escalate safeguarding or quality concerns in line with procedures.
• Help with rota organisation, last‑minute cover, and day‑to‑day service coordination.
• Work closely with the Registered Manager to maintain consistent leadership.
• Provide hands‑on support during care shifts or calls when required in urgent situations.
• Take part in the on‑call rota, handling out‑of‑hours queries, unexpected absences, and emergencies.

Ideal Candidate

• Minimum Level 3 qualification in Health & Social Care.
• At least two years' experience in a senior care or supervisory position.
• Strong ability to lead teams and resolve problems effectively.
• Solid understanding of CQC standards and safeguarding practices.
• Dependable, adaptable, and able to remain calm in high‑pressure situations.
• Willingness to take part in the on‑call rota.
• Higher‑level qualification in leadership (Level 4 or 5) would be an advantage.
• Background in domiciliary care is desirable.
• Confident with IT systems and report writing.
• Knowledge of medication procedures and risk management.
• Full driving licence and access to a vehicle.

Hours

• Hours: 37.5 hours per week (7.5 hours per day)
• Typical Hours: 8:00 am - 4:00 pm, with some flexibility required to work alongside the Registered Care Manager (9:00 am - 5:00 pm)
• Provisional Schedule:
  • Week 1: Monday - Friday
  • Week 2: Wednesday - Sunday
• On‑Call Rota: One weekend per month