Assistant Care Manager

West Sussex County Council; Bognor Regis; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Equal opportunities employer

Supportive working environment

Job summary

West Sussex County Council is recruiting an Assistant Care Manager for the Bognor Community Team. The role involves recording and reporting on care activities, and liaising with meetings, courts and panels. Travel throughout the county is required, including locations not easily accessible by public transport.

We provide supportive supervision and value a practical, can-do attitude. The role supports adults in the locality of West Sussex and works with social work teams and health colleagues to

Qualifications

• GCSE English and Maths or equivalent literacy/numeracy.
• NVQ Level 3 in Care (Desirable).
• Experience in Social Care environment.
• Experience in multi-agency working and assessment of care packages.
• Knowledge of relevant social work legislation and procedures.

Responsibilities

• Analyse and interpret information to prioritise needs and make recommendations.
• Work independently and as part of a team under pressure and to deadlines.
• Work in a multi-agency environment to deliver services to service users.
• Communicate complex or sensitive information to diverse audiences to achieve positive outcomes.
• Maintain sound IT and keyboard skills.
• Recognise limits of own accountability and seek appropriate supervision.

Skills

Analytical thinking

Independent working

Multi-agency collaboration

Communication of sensitive information

IT and keyboard skills

Accountability boundaries

Education

GCSE English & Maths

NVQ Level 3 in Care

Job description

Assistant Care Manager - Bognor Community Team, An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including meetings, conferences, court, panels and other agencies.

You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. There would be some requirement to work flexibly, out of office hours to assist customers, carers and families and you will be required to travel throughout the county including locations that are not always easily accessible by public transport.

"Our team is small but tight knit with people from different backgrounds so everyone brings something different and there's always someone you can ask when you need some help. I am neuro divergent and it's one of the first jobs I've been allowed to be who I am. Colleagues accept you for who you are and special adaptions in the workplace were normalised from the start, and after my whole life of having to make do and work arounds it is amazing. The best part of my job is the amazing people I meet, the different situations they are in and how I can help. We visit people when they are at their most desperate and they don't know where to turn, it's a joy to support, signpost and point them in the right direction and it's up to them to take the next steps with a little encouragement. If you are thinking about a career in social work this role will give you a big insight, and the best advice I can give is to come with a practical can do attitude and a willingness to learn" Debbie

"I have been working as an ACM for little under 3 months. The role is very flexible with the opportunity to create your own dairy. There is a lot of joy in the role, being able to support individuals in getting the care they need is very rewarding. If work becomes overwhelming, there is an approachable and welcoming team right beside you. My role consists of visits in the community and writing assessments, some of which are similar to care plans. Some days we talk to individuals who would like some advice before an assessment." Monika

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

Key responsibilities

• Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
• Ability to work independently and as part of a team, working under pressure and to tight deadlines.
• Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
• Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.
• Sound and accurate IT and keyboard skills.
• Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.

Qualifications and/or experience

• GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
• NVQ Level 3 in Care. Desirable
• Experience of providing support/working with people in a Social Care environment.
• Experience of forming effective working relationships within a multi-agency setting.
• An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
• Experience of applying relevant legislation, policies and procedures to individual pieces of work.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, a healthy work-life balance and are rewarded for the work they do.

An opportunity has become available for an Assistant Care Manager who has enthusiasm, energy, drive, and commitment to join the fast-paced teams across West Sussex.

Working for us at West Sussex County Council is all about making a positive difference to the people of West Sussex. This is a great opportunity for you to join us as an Assistant Care Manager. You will act alongside our social work Team and health care colleagues responsible for delivering a statutory social work service to adults in the locality of West Sussex.