Assistant Cafe Manager

Creative Gardens (NI) Limited; Donaghadee; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A local café and restaurant chain in Northern Ireland is seeking an Assistant Café Manager to oversee operations and ensure high standards of customer service. The ideal candidate will have a minimum of 12 months experience in a similar role, proven ability to lead a team, and excellent communication skills. This position requires working 35 hours per week on a rota basis, including weekends.

Qualifications

• Minimum of 12 months experience as an Assistant Café Manager or Supervisor.
• Experience managing teams of 10 or more staff members.
• Capable of performing physical tasks such as lifting and standing for extended periods.

Responsibilities

• Assist the Café Manager with managing all café operations.
• Oversee food quality and café presentation.
• Ensure excellent customer service and attendance.

Skills

Exceptional service delivery

Customer satisfaction

Proficient in Microsoft packages

Effective communication

Team leadership

Education

Relevant training or qualifications

Job description

Main duties include helping to oversee the smooth running of the cafe including staff, ensuring a high standard of customer service is maintained and serving customers with our delicious homemade food.Please see employer website for full job details & person specification.

Responsibilities

• To assist the Café Manager on overseeing and help managing all aspects of the café.
• Oversee other aspects such as food quality, staff management and café appearance and presentation.
• Ensure customers are being attended to quickly and efficiently, offering excellent customer service at all times.
• Maintains high standards across all aspects of cafe operations, including food quality, hygiene/cleanliness, health & safety through a meticulous approach to tasks.

Skills and Qualifications

• Possesses a minimum of 12 months experience of working as an Assistant Café Manager, Supervisor or similar, within a comparable environment.
• Proven ability of delivering exceptional service, ensuring customer satisfaction and building customer loyalty.
• Demonstrate proficient use of IT in particular Microsoft packages, epos till systems.
• Capable of performing required tasks such as bending, stooping, lifting heavy objects, and standing for extended periods.
• Proficient in both verbal and written communication, facilitating clear and effective interaction with staff and management.
• Capable of helping to leading and motivating a team effectively, by setting clear expectations
• Possesses 12 months experience working as a shift supervisor or team leader within the hospitality industry.
• Directly managed teams of 10 or more staff members.
• Completed relevant training or acquired qualifications applicable to the job requirements.

Further Information

Our Cafes bring the benefit of avoiding those late night hours with no late-night work.Is available to work 35 hours per week on a rota basis and including weekends.

Area: Derry or Londonderry
Closing date: 06 Nov 2025

Area: All of Northern Ireland
Closing date: 07 Nov 2025