Assistant Building Manager - Minster Building, London, UK

CBRE Group, Inc.; Greater London; On-site; GBP 40,000 - 56,000; Full time

Job summary

CBRE Group, Inc. is seeking an Assistant Building Manager for The Minster Building in London. You will support day-to-day operations, ensure safety, compliance, and exceptional occupier service, working with the General Manager, engineers, and contractors.

This role focuses on building operations, budget adherence, and contractor oversight, with regular stakeholder engagement and reporting to maintain high standards for occupiers and visitors.

Qualifications

• Good standard of education.
• Previous experience of working within a facilities environment in a supervisory or management role.
• Knowledge of the technical aspect of premises management.
• Excellent customer service, interpersonal and communication skills.
• A good awareness of Health and Safety legislation and knowledge of environmental protection requirements, and ideally IOSH qualified.
• IT literate together with an understanding and experience of industry specific IT applications.
• Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills.

Responsibilities

• Maintain the fabric of the building to a high standard per contract and budgets.
• Draft, control and report service charge budget and expenditure with senior team.
• Carry out regular site inspections and organise remedial actions.
• Coordinate with stakeholders to implement maintenance and repair programmes.
• Attend tenant meetings and address issues per service criteria.
• Ensure health and safety audits and update Meridian system.
• Liaise with local authorities as appropriate.
• Manage major works and consultants on-site.
• Produce management reports and oversee external contracts.
• Oversee contractor performance and ensure standards.

Skills

Facilities management

Customer service

H&S awareness

IT literacy

Communication skills

Self-motivated

Education

General education

Job description

About the Role:

To undertake the day-to-day management and operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements.

This includes ensuring the adherence to the budgetary costs and customer service standards and management of onsite personnel.

The Minster Building is a prominent, high-quality commercial office building located at 21 Mincing Lane in the City of London, comprising multi-let office accommodation with associated retail and amenity spaces.

The successful candidate will form an integral part of the on-site property management team and will support the day-to-day operational management of the building. Working closely with the General Manager, engineering and service partners, occupiers, contractors and key client stakeholders, the Assistant Building Manager will help ensure the property is maintained, managed and presented to a consistently high standard.

The role will have a strong focus on building operations, health and safety, compliance, contractor management, occupier engagement and customer service. The successful candidate will be expected to take a proactive and visible approach to the management of the property, supporting the delivery of a safe, efficient and welcoming environment for occupiers, visitors and colleagues.

What You’ll Do:

• To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes the achievement of all key performance indicators reference those set by the client and also that of the Company.
• Drafting, control and reporting of the service charge budget and expenditure for the site(s) in conjunction with the Senior Facilities Manager and surveyor as applicable.
• To carry out regular inspection audits of the site(s) and take/organise remedial action if and when required.
• To work with key stakeholders and external clients ensuring a maintenance and repair programme is in place.
• To participate at regular tenant meetings and property and asset management colleagues as applicable. This includes ensuring that all issues are promptly dealt with in accordance with agreed service criteria.
• To ensure all health and safety audits carried out in accordance with the planned programme and all follow up actions carried out within due timetable. This also includes ensuring that Meridian (H&S Management tool) is regularly monitored and updated in accordance with all the Health and Safety requirements and current legislation.
• To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated.
• To liaise with local authorities as appropriate.
• To manage major work programmes and specialist consultants on-site, acting as the liaison point for all parties involved.
• To produce management reports in accordance with the needs of the business, as applicable.
• To compile external contracts in conjunction with the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy.
• To oversee and regularly review the work carried out by the contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement.
• Any other duties as in accordance with the needs of the business.

What You’ll Need:

• Good standard of education.
• Previous experience of working within a facilities environment in a supervisory or management role.
• Knowledge of the technical aspect of premises management.
• Excellent customer service, interpersonal and communication skills.
• A good awareness of Health and Safety legislation and knowledge of environmental protection requirements, and ideally IOSH qualified.
• IT literate together with an understanding and experience of industry specific IT applications.
• Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

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