Assistant Building Manager - Canary Wharf, London

CBRE, Inc.; Camden Town; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading real estate services firm in Camden Town is looking for a Facilities Manager to support the daily management and operational activities of a large property. Responsibilities include ensuring maintenance standards and conducting audits, along with managing budgets and tenant relations. Candidates should have a background in facilities management, strong customer service skills, and an understanding of health and safety legislation.

Qualifications

• Previous experience working within a facilities environment in a supervisory or management role.
• Knowledge of the technical aspect of premises management.
• A good awareness of Health and Safety legislation and environmental protection requirements.

Responsibilities

• Ensure building maintenance to high standards in line with contracts.
• Draft and control service charge budget and expenditures.
• Conduct regular inspection audits of the site and organize remedial actions.

Skills

Excellent customer service

Interpersonal skills

Communication skills

Organisational skills

Education

Good standard of education

Tools

Industry specific IT applications

Job description

To support the Building Manager with the day to day management and operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards and management of onsite personnel.

Role Specific Particulars

The property is a Largepremises located in the Canary Wharf, London. The successful candidate will be part of a site team of three and will be an essential asset to the property, colleagues, clients and occupiers.

Key Responsibilities

• To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets, and to achieve all key performance indicators set by the client and the Company.
• Assist with the drafting, control and reporting of the service charge budget and expenditure for the site(s) in conjunction with the Building Manager, Senior Facilities Manager and surveyor as applicable.
• To carry out regular inspection audits of the site(s) and take/organise remedial action if and when required.
• To work in conjunction with the Building Manager, key stakeholders and external clients ensuring a maintenance and repair programme is in place.
• To participate at regular tenant meetings in conjunction with the Building Manager and property and asset management colleagues as applicable, ensuring all issues are promptly dealt with in accordance with agreed service criteria.
• To ensure all health and safety audits are carried out in accordance with the planned programme and all follow‑up actions are completed within the due timetable, and to monitor and update Meridian (H&S Management tool) in accordance with all health and safety requirements and current legislation.
• To ensure fire and other evacuations are conducted on a regular basis in accordance with health and safety requirements, and to keep the emergency plan and related site maps continually updated.
• To liaise with local authorities as appropriate.
• To manage major work programmes in conjunction with the Building Manager and specialist consultants on‑site, acting as the liaison point for all parties involved.
• To assist the Building Manager in producing management reports in accordance with the needs of the business, as applicable.
• To assist the Building Manager with the compilation of external contracts in conjunction with the Procurement Department, ensuring all procurement needs are carried out in line with company policy.
• To oversee and regularly review the work carried out by the contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement.
• Any other duties as required by the needs of the business.

Qualifications

• Good standard of education.
• Previous experience of working within a facilities environment in a supervisory or management role.
• Knowledge of the technical aspect of premises management.
• Excellent customer service, interpersonal and communication skills.
• A good awareness of Health and Safety legislation and knowledge of environmental protection requirements, and ideally IOSH qualified.
• IT literate together with an understanding and experience of industry specific IT applications.
• Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills.

CBRE, Inc. is an Equal Opportunity and Affidavit Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)