Assistant Building Manager - Build to Rent

FPMR Ltd; City Of London; On-site; GBP 31,000 - 37,000; Full time

Job summary

A leading Build to Rent client is seeking an Assistant Building Manager in London. This full-time role involves providing operational support, serving as the primary contact for tenants, and assisting with lease documentation. Ideal candidates will have experience in property management, excellent IT skills, and a commitment to customer service. The position offers a structured schedule and benefits including 25 days annual leave.

Benefits

25 days annual leave

Excellent benefits

Qualifications

• Administrative experience in real estate or property management preferred.
• Strong organizational and communication abilities.
• Excellent IT skills are necessary.

Responsibilities

• Provide operational support to the Building Manager.
• Serve as the primary contact for tenants.
• Assist with lease documentation and renewals.
• Conduct property viewings and assist with move-in processes.
• Manage tenant maintenance requests through FixFlo.
• Maintain accurate records and handle administrative tasks.

Skills

Organizational skills

Communication skills

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Outlook

Proficiency in Microsoft Word

Job description

A leading Build to Rent client is seeking a skilled Assistant Building Manager to join their operations team. This is a full-time, permanent position offering a structured schedule and excellent benefits, providing a great opportunity for individuals passionate about property management and customer service to support dynamic building operations and enhance tenant experiences.

Position Details

• Working Days & Hours: Monday to Friday, 9:00am - 5:30pm
• Salary: £37,000 per annum
• Annual Leave: 25 days per year, plus bank holidays
• Start Date: ASAP

Key Responsibilities

• Operational Support: Provide essential support to the Building Manager in day-to-day operations, contributing to smooth, efficient building management.
• Tenant Interaction: Serve as a primary contact for tenants, addressing inquiries via phone, email, and portal, and ensuring high-quality customer service.
• Lease & Contract Support: Assist with lease documentation, renewals, and referencing for new tenants in collaboration with the lease administration team.
• Property Viewings & Move-Ins: Conduct property viewings, assist with move-in processes, and perform both check-in and check-out inspections.
• Maintenance Coordination: Use the FixFlo system to manage tenant maintenance requests, liaising with contractors to ensure timely and quality repairs.
• Administrative Duties: Maintain accurate records, manage various administrative tasks, and ensure adherence to data protection and confidentiality standards.

Ideal Candidate Profile

• Experience: Administrative experience in real estate or property management is preferred, particularly within the private rental sector.
• Skills: Strong organizational and communication abilities, excellent IT skills (proficiency with Microsoft Excel, PowerPoint, Outlook, and Word), and a commitment to delivering top-tier customer service.
• Attributes: Self-motivated, proactive, and enthusiastic, with a commitment to professionalism, customer satisfaction, and integrity.

This is an excellent opportunity for individuals looking to further their career in property management within a supportive and professional environment. If you are organized, customer-focused, and ready to contribute to a thriving property management team, please apply today!