Assistant Building Manager

Invictus Group; Tyseley; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading facilities management provider in Birmingham is seeking an Assistant Building Manager to oversee operations in a prestigious mixed-use complex. You will support FM services, manage tenant requests, and ensure compliance with safety regulations. The ideal candidate has a background in building management and strong communication skills. This role offers opportunities for career progression and professional development within a prominent UK property provider.

Benefits

Professional development opportunities

Supportive management culture

Visible career pathways

Qualifications

• Proven background in Facilities or Building Management within commercial or mixed-use properties.
• Experience working with service partners and contractors for 5-star standards.
• Strong administration and IT literacy.

Responsibilities

• Support delivery of all FM services: maintenance, cleaning, security.
• Manage tenant requests and ensure communication satisfaction.
• Conduct regular building inspections and coordinate remedial actions.

Skills

Facilities Management

Communication Skills

Organisation Skills

Stakeholder Management

Health & Safety Knowledge

Technical Building Systems Interest

Tools

CAFM Systems

Microsoft Office

Job description

Overview

Assistant Building Manager - Mixed-Use Complex (Birmingham City Centre)

Location: Birmingham

Salary: £45,000 - £50,000 (DOE)

Contract: Full-time, Permanent

About the Role

An excellent opportunity has arisen for an Assistant Building Manager to join a prestigious mixed-use commercial complex in the very heart of Birmingham. This is a flagship, high-footfall destination combining modern office space, leisure units, and retail amenities within a landmark development.

The Assistant Building Manager will play a key role in supporting the day-to-day FM operations, ensuring compliance, exceptional customer service, and smooth coordination of all building services. You\'ll work closely with the Building Manager to maintain best-in-class standards across hard and soft services, occupier engagement, budgeting, and sustainability.

Responsibilities

• Support the delivery of all FM services across the building, including maintenance, cleaning, security, and front-of-house.
• Assist with service charge preparation, budget monitoring, and reconciliation in line with RICS guidance.
• Act as a main point of contact for occupiers, managing tenant requests, communication, and satisfaction.
• Conduct regular building inspections, reporting issues and coordinating prompt remedial actions.
• Manage the client\'s work order and permit-to-work systems, ensuring SLAs/KPIs are achieved and records maintained.
• Support the management of supplier contracts - reviewing performance, compliance, and cost effectiveness.
• Assist with CapEx projects, refurbishments, and sustainability initiatives to enhance the asset\'s value and efficiency.
• Help deliver emergency preparedness, incident response, and statutory compliance including H&S, fire safety, and environmental reporting.
• Produce clear and professional meeting agendas, notes, reports, and tenant updates.
• Contribute to a culture of continuous improvement and excellent customer service across the estate.

About You

• Proven background in Facilities or Building Management within commercial, retail, or mixed-use properties.
• Excellent communication, organisation, and stakeholder-management skills.
• Experience working with service partners and contractors to deliver 5-star FM standards.
• Strong administration and IT literacy (e.g. CAFM systems, MS Office).
• Health & Safety knowledge (IOSH Managing Safely or similar preferred).
• Interest in technical building systems and sustainability initiatives.
• Confident, proactive, and keen to progress within a high-profile property environment.

Why Apply?

• Work on one of Birmingham\'s most high-profile mixed-use developments.
• Gain exposure to prestige-grade FM operations and career progression within a major UK property provider.
• Supportive management culture, professional development opportunities, and visible career pathways